Unfortunately for the company it's nothing that hasn't repeatedly been
published in the IT press over here and Private Eye (www.private-eye.co.uk)
Ad Passim, Ad Nauseam, in recent years.
Give it a few more years and we'll be a smooth streamlined business


-----Original Message-----
From: John Matteson [mailto:[EMAIL PROTECTED]]
Sent: 17 May 2002 17:13
To: Exchange Discussions
Subject: RE: MS Mail mjgration

Do you EDS'ers need to be airing the "dirty wash" here in public?

John Matteson; Exchange Manager
Geac Corporate Infrastructure Systems and Standards
(404) 239 - 2981

Be who you are and say what you feel because those who matter don't mind,
and those who mind don't matter.



-----Original Message-----
From: Mark Arnold [mailto:[EMAIL PROTECTED]]
Sent: Friday, May 17, 2002 12:02 PM
To: Exchange Discussions
Subject: Re: MS Mail mjgration


The question came from a person who is employed in the Messaging and
Collaborative Services group within the UK central support facility, called
the DSMC (Distributed Services Management Cowboys).
His job is to support lots of different "accounts" as witnessed by the fact
that he sent the mail from a BP.com and a reply from a flsystems.co.uk
account.
Over on this side of the pond the 1st and 2nd line support is in place but
can be very intransigent and isn't that great. 3rd line support in EDS UK is
nigh non existent and no one will fart without a cost centre to book time
as. They have taken the leveraged support model to such an extent that
nothing works, no one knows who to talk to, where and when.
I too am horrified but not in the least bit surprised that an EDSer has had
to go to the web to ask this kind of question. None of them in DSMC seem to
use TechNet of the online KB for anything.
I like working for EDS but Christ, they sure make it difficult for you.

What makes me laugh is that I know the guy and know that he knows there are
two Exchange MVPs working in EDS and who they are, but still he emails the
newsgroup to ask a pretty basic question. All this from a group that touts
themselves as the last word in messaging for EDS customers.

M


-----Original Message-----
From: Chris Scharff [mailto:[EMAIL PROTECTED]]
Sent: 17 May 2002 15:36
To: Exchange Discussions
Subject: RE: MS Mail mjgration

I don't need to point out how silly that is right?

> -----Original Message-----
> From: Hurst, Paul [mailto:[EMAIL PROTECTED]]
> Sent: Friday, May 17, 2002 2:31 AM
> To: Exchange Discussions
> Subject: RE: MS Mail mjgration
>
>
> Chris,
>
> Not really what happens is that each contract basically has
> to look after itself and cannot expect 'help' from a central
> source unless the contract is being held to ransom.
>
> Cheers
>
> Paul
>
> Standards are like toothbrushes,
> everybody agrees you should have one,
> but no one wants to use yours
>
>
>
> -----Original Message-----
> From: Chris Scharff [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, May 16, 2002 3:57 PM
> To: Exchange Discussions
> Subject: RE: MS Mail mjgration
>
>
> http://www.microsoft.com/exchange/techinfo/interop/MSmail.asp
>
> I've got to imagine that EDS has better docs internally on
> the subject, but here ya go... I don't think Microsoft really
> updated the MS Mail docs for E2K.
>
> > -----Original Message-----
> > From: Caisley, Simon (EDS) [mailto:[EMAIL PROTECTED]]
> > Sent: Thursday, May 16, 2002 7:00 AM
> > To: Exchange Discussions
> > Subject: MS Mail mjgration
> >
> >
> > Hi,
> >
> > I'm sure this has been asked before but I can't find on
> > microsoft.com so was hoping someone could send me this
> > direct.  I am looking for a document on migrating from MS
> > Mail to Exchange 5.5 and would be grateful if someone has a
> > document or guide of some description they can pass on.
>

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