We weren't using citrix, I tried changing 2 passwords via user manager and that sorted it, and recommended they try it themselves if they found anyone else with the problem. They haven't got back to me so I assume that worked too :-) Harriet
-----Original Message----- From: Andy David [mailto:[EMAIL PROTECTED]] Sent: 20 May 2002 12:33 To: Exchange Discussions Subject: RE: Unable to open your default e-mail folders. You do not have p ermi ssion to log on I would go with the password change. How did she change her password? Locally or via Citrix? -----Original Message----- From: Mustafa Ibrahim [mailto:[EMAIL PROTECTED]] Sent: Monday, May 20, 2002 5:33 AM To: Exchange Discussions Subject: Unable to open your default e-mail folders. You do not have permi ssion to log on Hi guys, One of my users is login on to an NT4 terminal server running Citrix MF 1.8. She logs on to the NT box with her credentials with no problems whatsoever. However, when she tries to access outlook 2k, she gets the following msg: "Unable to open your default e-mail folders. You do not have permission to log on" I have checked the permissions for this mailbox on the exchange 5.5 box, and everything seems fine. The only thing that comes to mind is ythat tis may have been caused by recent enforced password change policy. Everyone else in the office is fine. Its just this user. I can logon as the admin and view her mail, so the mailbox is not corrupt or anything. Any ideas? Many thanks. Mustafa Ibrahim _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] ------------------------------------------------------------------------------ The information contained in this email message is privileged and confidential information intended only for the use of the individual or entity to whom it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this message is strictly prohibited. If you have received this email in error, please immediately notify Veronis Suhler Stevenson by telephone (212)935-4990, fax (212)381-8168, or email ([EMAIL PROTECTED]) and delete the message. Thank you. ============================================================================== _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
