Try using DNS!

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
hp Services
Protecting the world from PSTs and Bricked Backups!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Andrey
Fyodorov
Sent: Monday, June 03, 2002 3:12 PM
To: Exchange Discussions
Subject: RE: Outlook for Mac


Thanks. Interesting question about WINS, but I don't know if Macs know
what it is.

The customers do not get to the point where their name would get
underlined. That's exactly where it fails - resolving their name against
their GAL.

the hosts file is something like this:

exchserver IN CNAME exchserver.domain.com. exchserver.domain.com. IN A
ip_address

I don't think the problem is with HOSTS since they are getting the
connection to the Exchange server. If they were not getting connection
the error message would say "can't find the Exchange server".






-----Original Message-----
From: Couch, Nate [mailto:[EMAIL PROTECTED]]
Sent: Monday, June 03, 2002 7:49 AM
To: Exchange Discussions
Subject: RE: Outlook for Mac


Andrey,

I do know that Macs do not use WINS (at least through Mac OS 9.2).  They
can use DNS, however, I must admit to not having triedmy Outlook 2001
against and Exchange 2000 server.  

You say that they can ping the server so that means their TCPIP is setup
correctly.  When you setup the Outlook profile did their name get
underlined when you did the "Test Settings"?  How is the "hosts" file
setup?  Do you have the listings for the DNS server(s) in the file?  Do
you have the correct FQDN for the Exchange server?

That's all I have for now.  If I think of anything else I will let you
know.

Nate Couch
EDS Messaging

> ----------
> From:         Tony Hlabse
> Reply To:     Exchange Discussions
> Sent:         Saturday, June 1, 2002 10:38
> To:   Exchange Discussions
> Subject:      Re: Outlook for Mac
> 
> Did you check WINS?
> -- Original Message -----
> From: "Andrey Fyodorov" <[EMAIL PROTECTED]>
> To: "Exchange Discussions" <[EMAIL PROTECTED]>
> Sent: Saturday, June 01, 2002 10:30 PM
> Subject: Outlook for Mac
> 
> 
> > Hi all.
> > 
> > I have a couple of customers who cannot connect to our Exchange 2000

> > servers with Outlook for Mac (versions 8.2 and 2001)
> > 
> > They have set up their HOSTS file correctly. They can ping the 
> > Exchange server. When they launch Outlook, it seems to find the 
> > server as it prompts them to enter their username, windows domain 
> > name, and password.
> > 
> > After they supply their credentials, Outlook comes back with an 
> > error message saying that their name could not be resolved against a

> > global address list. When they try to log onto the same mailbox from

> > a PC, everything works. Each customer has their own GAL with correct

> > permissions and filter.
> > 
> > Does anyone here have experience with Outlook for Mac and Exchange 
> > 2000?
> > 
> > I have already checked all the articles on MS KB and searched 
> > through
> the
> > newsgroups. Found some tips but they did not help.
> > 
> > Thanks in advance!
> > 
> > Andrey Fyodorov
> > Senior Exchange Administrator
> > iNNERHOST
> > http://www.innerhost.com
> > 
> > P.S. I can't believe I actually used to love Macs 10 years ago.
> > 
> > _________________________________________________________________
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