After many arguments with higher-ups, Microsoft was finally called on my PF
situation.

It took the Microsoft Rep longer to take down my e-mail address than to tell
me the fix.

Run outlook.exe with the /cleanviews option.

Seems to have worked and will hopefully continue doing so.

Thanks to all who pitched in comments.

Ben Parrnelli
Network Administrator
Comm & Data Directorate
MAGTF Training Command
Twentynine Palms, CA 92278

-----Original Message-----
From: Parrnelli GS11 Ben T [mailto:[EMAIL PROTECTED]]
Sent: Thursday, May 30, 2002 9:14 AM
To: Exchange Discussions
Subject: RE: Problem with accessing a PF


Nope, no other lists are on the folder.

Some people around here are ready to run ISINTEG on the store.  I don't
think they know WHY they want to run it, but apparently it has worked in the
past for some other issues that have come up.

I'm not real familiar with this tool.  Anyone have comments on if this may
help?

Ben Parrnelli
Network Administrator
Comm & Data Directorate
MAGTF Training Command
Twentynine Palms, CA 92278

-----Original Message-----
From: Scott Perley-TM [mailto:[EMAIL PROTECTED]]
Sent: Thursday, May 23, 2002 11:30 PM
To: Exchange Discussions
Subject: RE: Problem with accessing a PF


Here's my WAG...

Is there another list granting lesser access to the folder that this user
may be a part of?  We have seen instances where a user is in a group with
owner permissions but then also in a group with read permissions and they
only end up getting read permissions.  We've found that removing the list
with owner access from the acl list and then adding it back in fixed the
problem.  Not 100% sure why.

Scott Perley
TELUS Mobility



-----Original Message-----
From: Parrnelli GS11 Ben T [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 21, 2002 6:45 PM
To: Exchange Discussions
Subject: Problem with accessing a PF


NT 4 SP6a SRP
Exchange 5.5 SP4

I have what started as one, but is now up to four users who will lose access
to some of our public folders at seemingly random intervals.

This has happened to the original user about three times in the last month
to six weeks.  The user has reviewer permission to the folder through a
distribution list, and will still be listed in the DL, but cannot see the
contents of the folder.  Also, he does not get the error message about not
having permission, just, "Unable to display the folder".

He can, however, read the subfolders he has permission to that are
underneath this folder. (and to which he has the exact same rights!)

The only temporary fix we had found was to remove the user from the DL, wait
for replication to complete, then re-add his account to the DL, but lately
that hasn't been working either.  Also, giving him reviewer rights by name
to the folder does not work.

To throw one last curve in, the users can access these folders through OWA.

So far, this has happened to three users on the same folder, and a fourth
user on a different folder.  

Any solutions, suggestions or WAGs would be most appreciated.

Thanks.


Ben Parrnelli
Network Administrator
Comm & Data Directorate
MAGTF Training Command
Twentynine Palms, CA 92278

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