We use Optus's Facsys 2000 Fax/Exchange 2000 connector with Exchange 2000. We had
previously used the same company's fax connector with Exchange 5.5 with great success.
After we upgraded to Exchange 2000, we installed the new Facsys software and sent some
test e-mails to fax numbers and it worked fine.
Later, we has installed the site connector with another site (I think that's not what
its called now but that's my terminology - sorry) and now any messages that get sent
to a fax number give an error message like the following:
Event Type: Warning
Event Source: MSExchangeMTA
Event Category: X.400 Service
Event ID: 290
Date: 06/05/2002
Time: 10:28:44 AM
User: N/A
Computer: DOG
Description:
A non-delivery report (reason code unable-to-transfer and diagnostic code
unrecognised-OR-name) is being generated for message C=US;A=
;P=Reagan;L=DOG-020605142840Z-115. It was originally destined for C=US;A=
;P=Reagan;O=Truck;DDA:FAX=Arch Willingham(a)+1 (800) 555-1212; (recipient number 1),
and was to be redirected to . [MTA DISP:RESULT 17 136] (12)
Also, it sends me an NDR that says:
The following recipient(s) could not be reached:
Arch Willingham (Business Fax) on 06/05/2002 10:29 AM
The e-mail address could not be found. Perhaps the recipient moved to a
different e-mail organization, or there was a mistake in the address. Check the
address and try again.The MTS-ID of the original message is:c=US;a=
;p=Parks;l=DOG-020605142840Z-115
MSEXCH:MSExchangeMTA:AREA1:DOG
The weird part is that it looks like it is trying to send it to the other site (Truck)
instead of going on out the fax server. Any ideas?
Thanks,
Arch Willingham
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