I have had a similar experience but not with Exchange 2K. I am running Exchange 5.5 SP4 and it seems that around a week ago we had a number of users that had emails stuck in their outbox. We could not open the email or delete it. We had to export the mailbox to a PST open the PST, delete the message, then delete the Exchange mailbox, recreate the mailbox and reimport the PST and the problem stopped. Unfortunately the problem keeps occurring and evertime it causes the CPU to go to 100% utilized. I am not sure what to do, anybody have any suggestions?
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