Chris asks:

> ... but 
> have you tried rerunning domainprep yet?

Just did so, waited for replication, and no change.

> Also, just for gits 
> and shiggles can you double and triple check that the network 
> settings on all of the domain controllers are correct 
> (including especially the subnet mask).

They're OK.

> And try using RPCPing 
> between the GCs.

Binds OK.

Thanks for the thoughts.  I didn't know the one about rerunning domainprep.
I'll try Mark's SMTP address fix and see what happens, but other work and going home 
calls right now.

All the best,

Andy

> 
> Ok... so it's a short term suggestion while I look more.
> 
> > -----Original Message-----
> > From: Andy Grafton [mailto:[EMAIL PROTECTED]]
> > Sent: Tuesday, June 25, 2002 5:39 AM
> > To: Exchange Discussions
> > Subject: Exchange-related ?AD or IIS problem
> > 
> > I have a problem which relates to some kind of 
> Exchange/IIS/AD issues, 
> > and I was wondering if anyone can help.  Long post which might 
> > eliminate a bunch of "have you tried this" questions or "its a 
> > security issue" statements.
> > 
> > The symptoms of the problem only appear when using OWA but I don't 
> > think that OWA/Exchange itself is at fault : hence the 
> Subject of this 
> > mail is not "OWA Problems".
> > 
> > Exchange 2000 SP2 running on 2000 server SP2.
> > Single domain model with multiple sites connected by a high 
> bandwidth 
> > VPN over the internet.  Here I'll call the sites Oslo, 
> Copenhagen and 
> > Stockholm but there are more. Two DCs per site also running as GCs.
> > Single Exchange server per site, with the exception of one site.
> > One site has a front end Exchange server which deals with 
> OWA for the
> > whole company.
> > 
> > I'll explain the evidence first.
> > 
> > I log into the console of a DC, Exchange server or Workstation with 
> > ESM installed in Oslo or Stockholm, as Enterprise Admin, 
> and create a 
> > user using the Users and Computers MMC.  No problems at all - 
> > everything goes as you'd expect.  This no-problems 
> situation occurs at 
> > every site except one
> > 
> > Now I log the console of a DC, Exchange server or 
> Workstation with ESM 
> > installed in Copenhagen, as Enterprise Admin, and perform the 
> > identical procedure.  Everything works just fine, *but* 
> that user will 
> > not be able to see OWA : gets a 404 not found [more about that in a 
> > moment].  Only that error, no other problems in evidence 
> with the user 
> > account.
> > 
> > It matters not in which OU I create the user, or on which 
> server I put 
> > their mailbox.  If I create them using a machine sited in 
> Copenhagen, 
> > I get the 404.  I've even tried waiting a few days for the pesky 
> > replication.
> > 
> > About the 404 error from OWA:
> > 
> > To work around any security issues with the front end 
> server, I have 
> > ended up directly browsing IIS on the servers where that mailbox is 
> > sited using the usual link (say)  \\cph-2kex01\exhange\mailbox.name
> > 
> > When accessing OWA for the users whose profiles work OK 
> (created from 
> > any site other than Copenhagen), I get the anticipated password 
> > challenge.  If I put in their login details, I get to see their 
> > mailbox.
> > 
> > When accessing OWA for the Users created using machines at the 
> > Copenhagen site, I don't get the password 
> > challenge/authentication/login box or anything else.  Just 
> an almost 
> > immediate 404 not found.
> > 
> > This does not vary from Exchange server to Exchange server 
> i.e. If I 
> > create a user in Stockholm with a mailbox on the Stockholm 
> mailserver 
> > from Copenhagen I get the 404.  If I create a User in 
> Stockholm with a 
> > mailbox on the Stockholm mailserver from Oslo then everything works 
> > just fine.
> > 
> > I've tried shifting the mailboxes between servers and it 
> doesn't fix 
> > the problem.
> > 
> > I've tried logging in with their fully qualified usernames, 
> and making 
> > sure that usernames/aliases/short names are varied wildly.
> > 
> > I have checked that the affected Users have HTTP access 
> enabled in the 
> > advanced exchange properties of the U&C MMC, that they have 
> the right 
> > permissions etc. etc. just in case.  I can find no apparent 
> > differences between Users created on the Copenhagen site and those 
> > created elsewhere.
> > 
> > Deleting the user account, recreating it from a "good" site and 
> > reattaching the mailbox fixes the problem.
> > 
> > I get the same errors when accessing info through the front end 
> > server. Obviously I get the challenge/response to 
> authenticate on the 
> > front end server, but once authenticated it passes the 
> details to the 
> > Exchnage servers at the back end, and I get the same story.
> > 
> > The AD domain has been in production operation for about a year.  
> > Exchange 5.5 was in a legacy domain and brought into the AD domain 
> > about six months ago.  Users created before the introduction of 
> > Exchange to the AD domain have no problems with OWA 
> wherever they were 
> > created.  All users created from machines on the Copenhagen 
> site after 
> > the introduction of Exchange get the 404.
> > 
> > We have only just noticed this now because up 'till now we haven't 
> > been using OWA.
> > 
> > My conclusions so far:
> > 
> > * It is not a problem with the Exchange server(s) because 
> the problem 
> > is only evidenced by user creation undertaken on one site.  If you 
> > create the user at any other site, there are no problems 
> with OWA at 
> > all.  You get the same reults whichever Exchaneg server you use for 
> > the mailbox.
> > 
> > * It is probably not a problem with permissions/security 
> because users 
> > created with identical characteristics from other sites work just 
> > fine, and you can fix the problem using this route.  It 
> shouldn't be 
> > finger trouble for the same reasons.
> > 
> > * It doesn't look like a problem with replication etc. on 
> AD, as there 
> > are no untoward errors in any of the AD logs, or reported using 
> > dcdiag/netdiag type utilities.
> > 
> > 
> > My questions:
> > 
> > * Has anyone else had this problem?  I've had a good look in the 
> > archives, technet etc. etc.  None of the many articles relating to 
> > "404 not found" or user creation issues seem to have 
> anything to offer 
> > in this case, although I've tried a few of the hints and 
> tips just in 
> > case.
> > 
> > * Could this be a problem with the DC(s) on the Copenhagen 
> site?  User 
> > creation on that site presumably writes AD-level changes to them 
> > first, and then the changes are replicated through to the other 
> > servers.
> > 
> > * Could the problem have been brought about by the 
> introduction of the 
> > first Exchnage Server to the domain?  Domainprep and 
> forestprep were 
> > done shortly after the AD domain was created so it doesn't 
> look like 
> > it was the schema extensions at that stage which caused the issue.
> > 
> > * What setting(s) out of the ordinary or invisible to me could be 
> > causing the problem?  Is this simply a switch somewhere 
> like allowing 
> > or denying the HTTP protocol in the advanced user properties?
> > 
> > * Any ideas if I can fix it without account recreation?
> > 
> > Any help much appreciated.
> > 
> > All the best,
> > 
> > Andy
> > 
> > Creuna Danmark A/S
> > Snaregade 10
> > 1205 K�benhavn K
> > Denmark
> > 
> > Tel : +45 22 68 58 23
> > Fax : +45 70 20 72 42
> > 
> > _________________________________________________________________
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