Blow away profile and recreate (I know you probably did it, but try it
again).  If no luck, I would still uninstall Outlook and reinstall Outlook
(don't just install Outlook over the version on the machine).  If that
doesn't work, try ExMerging her mailbox and recreating it.  It sounds like
there is some type of corruption in the mailbox/profile.

Geoff...


-----Original Message-----
From: Tony McCarthy [mailto:[EMAIL PROTECTED]] 
Sent: Monday, July 08, 2002 9:26 PM
To: Exchange Discussions
Subject: Can't open attachments




Hi Everyone,

I have a problem with a user (using Outlook 2000) who can't open
attachments. When she opens new e-mails there is no attachment icon
displayed even though

the message contains an attachment. She can open e-mail that was sent to her
yesterday but not today's. This isn't an Outlook blocking .exe file type
issue. It seems to be server side problem because she has the same trouble
regardless of the PC she uses.

The Exchange server is running W2K (SP2) and Exchange 5.5 (SP4). No other
users are affected. There are no limits placed on her mailboxe. Several
weeks ago I migrated her mailbox from an old mail server to the current one.
I don't know if this is relevant though because she's bee fine until now.
Any ideas?

Regards
Tony

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