File-level virus utility on the server is a good idea, but be sure exclude the Exchange files. Symantec has a good knowledgebase article on it - search for "2000110108382454" on their site.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Tom Meunier Sent: Saturday, July 20, 2002 1:57 AM To: Exchange Discussions Subject: RE: Exchange server crashing NAV-Exchange for Exchange 2000 is up to 2.5, the 2.5x product won't run on Exchange 5.5. It's also being replaced by Symantec Antivirus & Filtering 3.01 if you have a current support contract. For Exchange 5.5, I believe the latest version is 2.17. Good thing to check on having a file-level virus utility on the server. -----Original Message----- From: Chris Anelick [mailto:[EMAIL PROTECTED]] Posted At: Friday, July 19, 2002 11:24 PM Posted To: MSExchange Mailing List Conversation: Exchange server crashing Subject: RE: Exchange server crashing I believe the latest version of NAV for Exchange is 2.5. Do you have NAV for server installed on this box? Using that to scan the Info store directory? -----Original Message----- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, July 19, 2002 6:26 PM To: Exchange Discussions Subject: RE: Exchange server crashing Isn't that a rather old version of Norton? -----Original Message----- From: Ed Crowley [mailto:[EMAIL PROTECTED]] Sent: Friday, July 19, 2002 3:24 PM To: Exchange Discussions Subject: RE: Exchange server crashing 1. Who knows? 2. Disable NAV for a while and see if the problem goes away. Be sure that you are on the latest versions of Exchange and NAV version and have all service packs and patches. Ed Crowley MCSE+Internet MVP kcCC+I Tech Consultant hp Services Protecting the world from PSTs and Bricked Backups! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Dandy, Jim Sent: Friday, July 19, 2002 3:10 PM To: Exchange Discussions Subject: Exchange server crashing My Exchange Server (version 5.5 SP4) has crashed twice in the last week. I'm seeking information about what could be causing this crash. Today I did a manual live update of my Norton Antivirus for Exchange and immediately the server stopped responding to Outlook. I was unable to log onto the console because it wouldn't respond to Ctrl-Alt-Del. I was unable to connect to shares on the Exchange Server, I couldn't get to the Exchange Server event log from another computer and OWA didn't respond. I was able to telnet to port 25. It was apparent from the disk activity lights that NAV was scanning the info store with the new antivirus definitions. So, the system was semi-comatose but not dead. I finally powered the system down and back up to regain control. Fortunately it came back up without major problems. There were no messages in the error log that indicate the cause of the problem. Earlier in the week when it crashed I wasn't here. The symptom that I'm certain of is that it wasn't responding to Outlook. In this instance it was not associated with a live update. I'm guessing the system responded exactly the same this time as it did for me today (although that is not what I'm being told). The guy who was here when it crashed claims he logged on and started the DS service and then it started responding. He then claims he shut the system down and started it up. I question that he is telling the truth because there was no indication in the event log that DS was started. Furthermore, upon restart the system said it was rebuilding the mirrored drives because the system was shut down dirty. So, I think he tried to log on and wasn't able to log on so he powered the system off. I'm using NAV Version: 2.14 (Build 71). Two questions - 1) What is causing this? 2) What is the appropriate way to handle this situation? I hate powering the system off for fear of corrupting the info store. Thanks for your help. Curt Finley [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
