I do not believe it requires a reboot. Are you sure she didnt double delete them or perhaps inadvertently move them to another folder?
-----Original Message----- From: Blunt, James H (Jim) [mailto:[EMAIL PROTECTED]] Sent: Thursday, July 25, 2002 4:10 PM To: Exchange Discussions Subject: RE: How Do I Restore Something That Has Been Deleted and Is Past The Deleted Item Retention Period? I have already applied the DumpsterAlwaysOn tweak and still couldn't find the e-mails in question, when trying to recover the deleted items from either the Sent Items or the Deleted Items. There is nothing I have to do on the server end, in order for that tweak to take effect, correct. I need to reboot the workstation it was applied to, but that's it right? -----Original Message----- From: Andy David [mailto:[EMAIL PROTECTED]] Sent: Thursday, July 25, 2002 1:07 PM To: Exchange Discussions Subject: RE: How Do I Restore Something That Has Been Deleted and Is Past The Deleted Item Retention Period? The items in question should still be in the recovery bin then, if not , she double deleted them or perhaps in her frustration she hard deleted them from her sent items and are accessible with the DumpsterAlwaysOn tweak. -----Original Message----- From: Blunt, James H (Jim) [mailto:[EMAIL PROTECTED]] Sent: Thursday, July 25, 2002 3:58 PM To: Exchange Discussions Subject: RE: How Do I Restore Something That Has Been Deleted and Is Past The Deleted Item Retention Period? Andy/Chris, Ok...I understand that. But if the person in question deleted them this morning and IS maintenance doesn't run until tonight, then they have only been "logically" deleted and not "physically" deleted, correct? And in that case, shouldn't I be able to use one of the Q articles below? Jim -----Original Message----- From: Andy David [mailto:[EMAIL PROTECTED]] Sent: Thursday, July 25, 2002 12:55 PM To: Exchange Discussions Subject: RE: How Do I Restore Something That Has Been Deleted and Is Past The Deleted Item Retention Period? Short Answer: Restore from backup. The Q article you are referring to is to programmatically restore items that are still restorable and have not been physically deleted ( as opposed to logically) -----Original Message----- From: Blunt, James H (Jim) [mailto:[EMAIL PROTECTED]] Sent: Thursday, July 25, 2002 3:36 PM To: Exchange Discussions Subject: How Do I Restore Something That Has Been Deleted and Is Past The Deleted Item Retention Period? Ok... Environment: Exchange 5.5 SP4, Win2000 SP2, non-AD on an NT 4.0 domain. Currently using the Ed Crowley "Never Restore Method" from the archives: http://www.swinc.com/resource/exch_faq_appxb.htm. The only difference currently, is that our Deleted Item Retention time is set for 14 days instead of 30. Problem: User A receives X-number of e-mails between say May 15th and June 30th and replies to all of them. Her replies are kept in the Sent Items of her mailbox. Her mailbox goes over it's limit so that she can't send anymore. She gets frustrated, deletes everything from her Sent Items and empties her Deleted Items. Here is my understanding of the process from this point on. 1. When she empties the Deleted Items in her mailbox, the IS looks at the date of the actual message and if the current date and the date it was created on is greater than 14 days, it logically marks it as deleted, hides it from the client and tombstones it. 2. When I go to the client's mailbox and attempt to recover items from either the Deleted Items or the Sent Items, I get only those items that are 14 days old or less. Question: So...how do I restore a tombstoned item so that it is no longer hidden from the client application? I think the "Q" article below is what I am looking for, but as I am NO programmer, I really have no idea how to implement it. Do I copy and paste the required snippets into a PERL script and run the script under the Exchange Service account privileges or what? HOWTO: Access, Restore, Delete Soft Deleted Item Exchange Server (Q232265) http://support.microsoft.com/default.aspx?scid=kb;en-us;Q232265 (may wrap) XADM: How to View Deleted (Tombstoned) Objects (Q239639) http://support.microsoft.com/default.aspx?scid=kb;en-us;Q239639 This actually looks more like what I need, but after reading it, it seems to be talking about mailboxes and PF's only, not individual mailbox items. Maybe I'm misreading it... TIA for any help you can give... Jim Blunt _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] ---------------------------------------------------------------------------- -- The information contained in this email message is privileged and confidential information intended only for the use of the individual or entity to whom it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this message is strictly prohibited. If you have received this email in error, please immediately notify Veronis Suhler Stevenson by telephone (212)935-4990, fax (212)381-8168, or email ([EMAIL PROTECTED]) and delete the message. 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