Actually, if your testing proves its appropriate, you might want to decrease OpenRetryDelay, not increase it. Increasing it could make Outlook timeout even more ... watch what happens when you try to open/preview a message with a file attachment immediately after updating your defs.
Jon > -----Original Message----- > From: Joe Pochedley [mailto:[EMAIL PROTECTED]] > Sent: Friday, July 26, 2002 4:13 PM > To: Exchange Discussions > Subject: RE: Synchronizing Outlook for Offline use... > > > John and Walden... Thank you both very much... Why can't a > plain search in the MSKB turn up this useful information more > easily... :( Guess it helps to enter the right keywords, > though that's sometimes impossible... Ah well... > > I just installed the new version of GroupShield Exchange (5) > about a month ago which uses the AVAPI... I didn't know > about the ramifications of not letting the background > scanning process run after a definition update (just sounded > like wasted processor usage and excessive HD thrashing to > rescan all the attachments already in the store when I read > about it)... > > I've turned on the background scanning and increased the > OpenRetryDelay value and will try to resync the user's > mailbox on Monday. > > Thanks again and have a pleasant weekend! > > Joe Pochedley > "I like deadlines," > cartoonist Scott Adams once said. > "I especially like the whooshing > sound they make as they fly by." > > > > > -----Original Message----- > From: Walden H. Leverich [mailto:[EMAIL PROTECTED]] > Sent: Friday, July 26, 2002 2:58 PM > To: Exchange Discussions > Subject: RE: Synchronizing Outlook for Offline use... > > > Even the background thread may not fix this problem, if the > background thread hasn't gotten to the message before the > sync is requested. You can increase the timeout value on the > exchange server (yes server side) by changing the > OpenRetryDelay value in the registry, see Q264731. > > -Walden > > ------------ > Walden H Leverich III > President > Tech Software > (516) 627-3800 x11 > (208) 692-3308 eFax > [EMAIL PROTECTED] > http://www.TechSoftInc.com > > Quiquid latine dictum sit altum viditur. > (Whatever is said in Latin seems profound.) > > > > -----Original Message----- > From: Jon Butler (Mailing Lists) [mailto:[EMAIL PROTECTED]] > Sent: Friday, July 26, 2002 14:18 > To: Exchange Discussions > Subject: RE: Synchronizing Outlook for Offline use... > > > In my (granted, limited) experience I have seen the cause of > this to be whatever AV is running on the Exchange Server. If > an item is being synchronized that hasn't been flagged as > "scanned" by the antivirus software on the server, it will > try to scan it before allowing it to be synchronized ... and > on large synch operations, this'll time out the client and > cause these errors. We've alleviated the problem with NAVMSE > by enabling the background scanning thread ... otherwise it > will continue to mark everything as unscanned everytime the > defs are updated -- daily! > > Jon > > > -----Original Message----- > > From: Joe Pochedley [mailto:[EMAIL PROTECTED]] > > Sent: Friday, July 26, 2002 1:40 PM > > To: Exchange Discussions > > Subject: Synchronizing Outlook for Offline use... > > > > > > I know this subject has come up time and time again, but I've STFW, > > RTFM and perused the FAQ and can't come up with an answer... > > > > I have a user with a fairly large mailbox (>2Gb) and many folders > > under his Inbox. Running OL2K SP1 on Win98SE, Exchange is > 5.5 SP4... > > User had a corrupted OST file, which was deleted, and is now > > attempting to synch his entire mailbox so he can work > offline in the > > evening from home... > > Mailbox doesn't synch with many messages like the following > > on various folders... > > > > (Sorry, this stuff will wrap I'm sure) > > 13:21:24 Synchronizing Folder 'Sent Items' > > 13:21:33 Error synchronizing folder > > 13:21:33 [80004005-501-0-550] > > 13:21:33 The client operation failed. > > 13:21:33 Microsoft Exchange Server Information Store > > 13:21:33 For more information on this failure, > > click the URL > > below: > > 13:21:33 > > http://www.microsoft.com/support/prodredirect/outlook2000_us.a > sp?err=8000400 > 5-501-0-550 > > 13:22:37 Synchronizing Folder 'Monthly 2002' > 13:22:40 1 item(s) added to offline folder > 13:22:40 Error synchronizing folder > 13:22:40 [80004005-501-0-550] > 13:22:40 The client operation failed. > 13:22:40 Microsoft Exchange Server Information Store > 13:22:40 For more information on this failure, > click the URL > below: > 13:22:40 > http://www.microsoft.com/support/prodredirect/outlook2000_us.a > sp?err=8000400 > 5-501-0-550 > > > Now I understand that OL has problems with OST's over 2Gb, > etc etc so I've tried to set a filter on his Inbox and some > of the larger folders to limit the number of items that are > synched... The filters didn't seem to help and most folders > are still exhibiting the problem... Many of the folders that > aren't synching aren't really all that big (<10Mb)... Out of > say, 250 items, only 40 of them will synch... > > I've also tried to set the user's mail up on a WinXP Pro box > with OL2002 and tried to synch that, but end up with the same > results.... > > Does Outlook have a set amount of time it waits for an item > or folder to synch before giving up and going onto the next > folder? If so, is there a way to increase this time... Can > anyone give me some other pointers or resources to look at > why OL won't synch (not that it won't synch at all, but won't > synch completely)? Is the situation with synching large > offline folders any better under Exch. 2000? > > Thanks in advance for any pointers. > > Joe Pochedley > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
