Last week, someone here *really* wanted this, so I pulled out my nifty
Exchange Mailing List CD, set the WayBack Machine for Feb 4, 2002 and found
this thread- "RE: Help with OOA"  I used bits of that thread to start a
pretty sweet discussion ;)

USer- "I want Automatic Replies and OOF"

Me-
No, and here's why:
[1] "I'm not in, but you have hit and now verified a live address.  Please
 put me on your "A" list for resale to other spammers."
[2] "I'm the president of the company, and obviously wealthy.  Since I've
 just told you I'm away for two weeks, please go to the county tax
 assessor's web site and look up the location of my residence.  Help
 yourself."
[3] "Hello customer.  I'm not in, and you can try contacting 
 someone else in  my firm who wants your business.  The onus is, however,
 all on you, as I'm too lazy to delegate my email to somebody else while
away.
 Please don't go visit our competitor, who is far too professional to send
you
 an ascii answering machine message like this."
[4] "Why do you insist on letting thousands of listserv members everywhere
know you aren't
 at work?  The vast majority (all of us, really) couldn't care less."
[5] Mail loop- your server runs out of space and shuts down.

Given all that, is this a viable alternative-
Use a rule to forward relevant messages to a replacement or other delegate
who can then manually reply to select messages using a template?

User-
We have a business to run and would like to use this software feature to
help us, not continually get in the way.  I appreciate your opinions but
they are just that, your opinions.  What happened to trying to help our
business units get their jobs done?  I want to know what we can do to help.
If you can't help me then just say so.  I'll gladly take it to the next
level.

Me-
I am not trying to get in the way of your, or anyone else's business needs.
I simply presented to you the reasons why we (and may I add most of the
email community) are set up this way.  
"If you can't help me just say so". 
I won't take the above personally; this decision was not made by me alone.
Please feel free to take up this matter with whomever you would like.  


Oh, It got taken up all right... After the dust cleared, we aren't friggin'
doing Automatic Replies and OOF (*especially* Automatic Replies*)!

Paul



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, July 31, 2002 2:30 PM
To: Exchange Discussions
Subject: Re: OOF Messages to the Internet


On Wed, 31 Jul 2002, at 3:09pm, Sandhya Pai wrote:
>  Could someone give me specific examples or pointers on how can I
> justify not doing it or your opinions on why it's safe or not?

  One of our customers insisted we turn it on.  We did so.  Then @Home went
out of business, but someone with OOO turned on still managed to get a
message from someone @home.net.  OOO sent to @home.net, but got a bounce
message back.  That bounce message trigger the OOO again.  The system looped
like that until over 50,000 messages had been processed and 2+ GB of disk
space had been consumed by transaction log files, at which point the IS
crashed.  It took several hours to clean up the mess.

  OOO is turned off, now.

-- 
Ben Scott <[EMAIL PROTECTED]>
| The opinions expressed in this message are those of the author and do
| not | necessarily represent the views or policy of any other person, 
| entity or  | organization.  All information is provided without 
| warranty of any kind.  |



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