There may not be much to fix. Just a WAG-- is the guy's user name 'mike' or some such? And do you happen to have a 'mikem' or other user name similar to his? If this is the case, you are basically running into outlook name resolution issues. If you set up a new Outlook 2000 client and put his username in and do a check name, you probably get a list of names to choose form, correct? I ran into this at my previous job, and the only thing you can do is have him type in enough of his name to differentiate himself from other, similar users. Instead of typing the full firstname, lastname that Jennifer [1] suggested, just use his first name and a couple of letters-- it should still work.
Mike Morrison [1] Trust me-- Jennifer is definitely NOT a man! -----Original Message----- From: Chris Levis [mailto:[EMAIL PROTECTED]] Sent: Friday, August 16, 2002 2:04 PM To: Exchange Discussions Subject: RE: one user can't login to OWA Jennifer, I'm sure a simple look in the mirror will prove me otherwise, but YOU DA MAN! That did it. Now the issue is to fix it. -----Original Message----- From: Baker, Jennifer [mailto:[EMAIL PROTECTED]] Sent: Friday, August 16, 2002 2:00 PM To: Exchange Discussions Subject: RE: one user can't login to OWA Have him type in his lastname, firstname on the logon page. -----Original Message----- From: Chris Levis [mailto:[EMAIL PROTECTED]] Sent: Friday, August 16, 2002 10:40 AM To: Exchange Discussions Subject: one user can't login to OWA Here's my setup: A Win2000 AD domain. I have one internal Exchange server, 5.5 SP3, with the stores and all. We have OWA installed on our webserver (Win2k). I have a user who can't login to OWA. The browser comes up with the "OWA was unable to get to your inbox" error. Outlook 2000 is no problem for him. He has all the right permissions (in a desparate attempt, I elevated his priveleges to almost God.... didn't work). The recipient's properties all look ok... I checked them against a user for whom OWA works fine. The webserver Security log shows a Successful Network Logon for that user. The Exchange server doesn't report anything to the logs. Any steering in the right direction would be a great help.... -------------------- Chris Levis Applied Geographics, Inc. Boston, MA Don't go where the path leads you. Instead go where there is no path and leave trails. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]