Exchange 5.5 SP4, NT 4.0 SP 6A Ok before I get flamed I am pretty sure I understand the Outlook logon process, in that by default it uses DNS to resolve the name of the Exchange server for Outlook to logon. Once this is found it will then authenticate the mailbox against the NT domain. Here is my question, I have a small number of random users, about 20 out of 8000, that experience Outlook hanging at logon. This doesn't always happen i.e. we can go for several days without any problem, then we start getting calls again, it will be completely random, hardly ever effecting the same user twice. Nslookup can resolve the name of the server and it can be successfully pinged. My hunch is therefore is it maybe a authentication issue. So here is my question is their anyway to log Outlook as it logs on, or can I use any other MAPI tool to logon to test the logon process of the affected mailbox to the server.
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