Yes, we're running Sybari's Antigen, scanning the IS, on each Exchange
Server. On our IMS server, we're also running the AntigenIMC service.

I remember seeing a KB article on problems caused by AV software, but those
problems were supposedly fixed with EX5.5 SP4.


----- Original Message -----
From: "Finch Brett" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Tuesday, August 20, 2002 10:36 AM
Subject: RE: Messages delayed by "black hole" queue?


> Are you running any AV on the Exchange box(s)? I had a similar problem, it
> was NAV that was causing the problem when I was in the MAPI / VAPI mode
and
> the "Exchange client retry of 5000ms" was too low. I cranked it up to
> 50000ms.
>
> -----Original Message-----
> From: Murray Alexander [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, August 20, 2002 10:48
> To: Exchange Discussions
> Subject: Re: Messages delayed by "black hole" queue?
>
>
> Yes, we have a Unix-based firewall in front of our Exchange Servers. It
acts
> as a smart host, and re-writes e-mail addresses. I could telnet to its
SMTP
> port if I wished, but I'm not sure how it would help.
>
> Note that the message was apparently sent, and moved to the Sent Items
> folder. However, the firewall's logs showed that it was not received until
> three days later. This suggests that the firewall was not the problem. As
> well, it took a 'Move Mailbox' operation to release the message. That
> suggests - to me - that the Exchange database had a problem somewhere.
>
> This all sounds faintly familiar; I could've sworn I saw a similar problem
> in a posting on this list. Naturally, I can't find the blasted thing when
I
> want it. Even more naturally, I can't remember whether (or how) the
problem
> was resolved.
>
> ----- Original Message -----
> From: "Andy David" <[EMAIL PROTECTED]>
> To: "Exchange Discussions" <[EMAIL PROTECTED]>
> Sent: Monday, August 19, 2002 6:48 PM
> Subject: RE: Messages delayed by "black hole" queue?
>
>
> > Are there any sort of SMTP relays in front of your Exchange Server?
> > Can you manually telnet to the servers in question? Also, make sure
> > the emails arent being delivered to alternate mx record
> for
> > the external users you are sending to and then somehow never getting
> routed
> > correctly to them. Belive it or not, an email I sent two months ago to
> > an account in London just got delivered last week. Do you have any
> > headers you could post here?
> >
> >
> > -----Original Message-----
> > From: Murray Alexander [mailto:[EMAIL PROTECTED]]
> > Sent: Monday, August 19, 2002 9:28 PM
> > To: Exchange Discussions
> > Subject: Messages delayed by "black hole" queue?
> >
> >
> > EX5.5, SP3, NT4, SP6a, OL98 and OL2K: A few dozen users (out of 3,500)
> > - including me! - have been complaining that e-mails sent to external
> > addresses never arrive. They don't even get off the Exchange
> > Server(s),
> but
> > are not in any queue that I can see.
> >
> > In desperation, I moved my own account to another server (in the same
> site).
> > A message I'd sent on Monday was held somewhere, and not delivered
> > until Thursday. The headers suggested that it was composed and sent on
> > Thursday.
> >
> > I've searched the archives, and couldn't find anything related to
> > this. I also searched my own archive of this list, with no result.
> >
> > Comments? Ideas? Suggestions?
> >
> >
> >
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