Hello

I am having the following problem.

I have a custom form in which is embedded a couple of Word documents.
Sometimes, it happens that some users (not necessarily at the same time)
that when they try to open a document, they receive the following error
message:

"Can't create file: Myfile.doc. Right Click the folder you want to
create the file In and then click properties and check your permissions
for the folder".

Once this happens, the user that has the problem cannot open all
documents of the same type until they remove their Windows user profile
and recreate a new one. As such, they do not have the problem if they
logon to another computer.  It is important to note that the same form
contains other Word documents, but the error occurs on a particular
document type, that may vary from one user to the other. For instance,
if user X has a problem with documents of type A in all Outlook forms,
user B might have the same problem but with documents of type B.

I have faced this problem before on more than one user/Station and the
only solution I found was to delete the Windows user profile. Recreating
a new Outlook profile for the user does not solve the problem. It is
becoming very annoying to solve this problem in this manner. Does anyone
know why this is occurring or where does outlook open these files
locally?

Any help is much appreciated.

Best Regards
Nizar El-Assaad


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