In ADUC, make sure the Advanced options are on by clicking View /
Advanced features.  Then go to the user in question, bring up the
property tabs, and you'll see the Exchange Advanced tab.  Click the
Mailbox Rights tab and add yourself in with full mailbox access.  Then
you can open this mailbox from your Outlook client.

Neil

-----Original Message-----
From: Rob Hackney [mailto:[EMAIL PROTECTED]] 
Posted At: 27 August 2002 11:56
Posted To: Swynk Exchange List
Conversation: viewing ndr
Subject: RE: viewing ndr


OWA was set up so managed to look thru that.  but is there still a way
of accessing the mailbox using AD or the system manager? I was looking
around and managed to open the administrators mailbox thru either AD or
sys manager but I can't remember now how I did it.  ANy tips? thanks Rob

-----Original Message-----
From: Neil Hobson [mailto:[EMAIL PROTECTED]]
Sent: 27 August 2002 11:22
To: Exchange Discussions
Subject: RE: viewing ndr



You could still log into his mailbox using your client - just give
yourself rights to the mailbox.

Alternatively, you could try getting the user to open the message with
OWA.

Neil

-----Original Message-----
From: Rob Hackney [mailto:[EMAIL PROTECTED]] 
Posted At: 27 August 2002 11:10
Posted To: Swynk Exchange List
Conversation: viewing ndr
Subject: viewing ndr


Hi,
exch2k and outlook2000 enviroment:
A user has had an ndr sent to him but when he tried to open it, it
failed to open (using outlook 2000) and just hung.  Is there anyway of
viewing this mail within the administrator program?  I have had a look
in the badmail directory but it is not in there as it has been delivered
to his mailbox. You'll have to forgive me as I'm still getting my head
round exch2k.  



 I have had this before for a previous client who was running exch5.5
and all I did for this was logon to his mailbox (using the basic mail
program)  and check the relevant ndr but i can't do this this time as
the server has outlook2k on it and has the same problem.  

tia
Rob

Support Analyst
T.K.C. Sales Ltd.
5 Ashmead Industrial Estate
Keynsham
Bristol
BS31 1TZ
UK
Tel: 0870 870 0150 ext 302



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