We're running Exchange 5.5 w/ SP4, in case that matters. I'm starting our Exchange 2000 migration next week. Clients are various versions of Outlook, from 97 through 2002.
I've got one user (a VP/lawyer) who uses a Palm device (model unknown at this time) and the Palm.net wireless service to send email to both internal and external recipients. By all accounts, his emails to external users of services like Yahoo Mail or Hotmail work perfectly. However, email to internal users, although delivered correctly, cannot be replied to - an NDR is generated. When the recipient clicks on Reply (using any version of Outlook), the To: field looks like: "[SMTP:[EMAIL PROTECTED]]". The address IS valid, but Outlook/Exchange is attempting use the entire string as an address (including the brackets and everything between them). Is there anything I can do in Exchange to get it to parse the address correctly, or is this strictly an issue with the configuration of his Palm? I've never worked with Palms before, and I'm trying to avoid looking like an idiot when I go up to speak with him. Any help would be appreciated. Thanks, Mike _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]

