Just my two cents... The text below was copied from an MS paper a very long time ago and I keep it in a drafted email to send to my users when they insist our server is the problem because the recipient "never has any other problems receiving mail except from us". Obviously this doesn't apply in your case this time because of the blacklist issue but I think it's a good thing to keep around so you can reply "It's not us" for those times when it really isn't your server with the issue. Official looking text that comes direct from MS like this usually shuts my users up faster than an actual explanation would.
4.4.7 Possible Cause: The message in the queue has expired. The sending server tried to relay or deliver the message but the action was not completed before the message expiration time occurred. This message can also indicate that a message header limit has been reached on a remote server or some other protocol timeout occurred while communicating with the remote server. Troubleshooting: This message usually indicates an issue on the receiving server. Check the validity of the recipient address, and determine if the receiving server is configured to receive messages correctly. It may be necessary to reduce the number of recipients in the header of the message for the host to which you are receiving this error. If you resend the message, it is placed in the queue again. If the receiving server is up, the message is delivered. -----Original Message----- From: Daniel L. Miller [mailto:[EMAIL PROTECTED]] Posted At: Thursday, October 03, 2002 7:03 PM Posted To: dsm_lists Conversation: SMTP to aol.com Subject: RE: SMTP to aol.com And to the questions of the NDR - Your message did not reach some or all of the intended recipients. Subject: Testing Sent: 10/3/2002 10:25 AM The following recipient(s) could not be reached: '[EMAIL PROTECTED]' on 10/3/2002 12:44 PM Could not deliver the message in the time limit specified. Please retry or contact your administrator. <amserver.AMFESLAN.local #4.4.7> Daniel NOTICE: This e-mail message and any attachment to this e-mail message contains confidential information that may be legally privileged. If you are not the intended recipient, you must not review, retransmit, convert to hard copy, copy, use or disseminate this e-mail or any attachments to it. If you have received this e-mail in error, please notify us immediately by return e-mail or by telephone at 954-764-6660 and delete this message. Please note that if this e-mail message contains a forwarded message or is a reply to a prior message, some or all of the contents of this message or any attachments may not have been produced by Ruden, McClosky, Smith, Schuster, & Russell, P.A. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
