Dear DL Members,
At Wawa, on the Exchange Servers, we are running GroupShield 4.0.4.
The Scan Engine (4160) and DAT files (4227) are up to date.
GroupShield is detecting and quarantining the W32/Bugbear@MM virus,
as long as the infected e-mail message has an actual file attachment. If
the infected e-mail message does not have a file attachment, GroupShield is
not detecting it, thus we have some PCs and Laptops that get infected, and
our Network Printers and Shared Printers print off over 100 pages of garbled
text.
Common to these e-mail messages with not files attachments is, they
are all HTML (as opposed to Rich Text or Plain Text).
Is anyone else with GroupShield experiencing this problem?
What are you doing, to the Exchange Servers, to fix this?
I can open these e-mail messages from my Laptop, which has the
latest version of the Scan Engine and DAT files, without getting infected.
Having the client Scan Engine and DAT files is a solution, and we are
working on it.
Let me know.
Thanks.
Rob Garrish
Exchange Administrator
Wawa Inc.
610-558-8371
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