Sure looks like the address is incorrect, at least according to the bounce
message.

Can you manually connect to their mail server and send a message to them?

------------------------------------------------------
Roger D. Seielstad - MCSE
Sr. Systems Administrator
Inovis - Formerly Harbinger and Extricity
Atlanta, GA


> -----Original Message-----
> From: Alex Alborzfard [mailto:[EMAIL PROTECTED]] 
> Sent: Tuesday, October 08, 2002 3:53 PM
> To: Exchange Discussions
> Subject: Weird bounced message
> 
> 
> EX5.5 SP4, NT4 SP6
> 
> Messages to a specific vendor (and their ISP) bounces back, 
> when it's sent
> from our mail server.
> They can receive from any other place. Contacted their ISP 
> and they said
> they're not gonna
> check their logs they get a proof that it is actually being blocked or
> bounced by their Unix mail server. 
> Below is the bounced message we get:
> 
> '[EMAIL PROTECTED]' on 10/8/2002 3:13 PM
>             The recipient name is not recognized
>       The MTS-ID of the original message is: c=US;a=
> ;p=VISIONICS;l=S-MAIL-021008191227Z-31529
> 
> There's nothing in the Event Viewer. Messages go out the IMC without a
> problem.
> Exchange can connect to port 25 on all of ISP's mail server.
> Would message tracking help figuring out the problem? If so 
> where's the
> default directory/files
> to look at?
> 
> Thanks
> 
> --Alex Alborzfard
> 
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