We are using Surf Control's Email Filter product after using Trend. I found
Trend's EContent Manager to be a pain. We use them for everything else
though with great results mostly.

Surf can either send no messages, or any combination of messages/content you
configure. We send a simple message to a public folder where the subject
line is the to: ($R) variable, from: ($S) variable and subject ($B)
variable.

Then if a user thinks they are not getting mail that the SMAM filter is
catching they can quickly scan through the folder and check for it. They
then call the helpdesk and release it if it is business-related.

Chris

----- Original Message -----
From: "James Casstevens" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Thursday, October 10, 2002 12:42 PM
Subject: SPAM Utilities


> Lately, our School District has been getting more and more SMAM e-mails.
We
> are currently using Scan Mail for Exchange 5.5 and the e-manager part to
> filter out SMAM which leaves a lot to be desired because when a user gets
a
> SMAM e-mail, it is deleted (about 50%) of the time, however the user, in
> addition, gets a message that states "The original message content
contained
> a virus or was blocked due to blocking rules and has been removed."  We
have
> discussed the problem with Trend, and they seem to have no way to prevent
> the user from receiving this additional message.  So what is the
difference
> in a user getting SPAM or a user getting a message saying that your SPAM
has
> been deleted?  Isn't the whole idea to limit the number of e-mail messages
> to those that which have some meaning to the user.
>
> My question to the group is:  is there anyone using a product out there
that
> they are pleased with and that is preventing SPAM from getting to the end
> user, that does not send additional mails to the user telling them that
> their SPAM has been deleted?
>
> Any advise and or guidance on this topic would be appreciated.
>
> Thanks in advance.
>
> James J. Casstevens
> Network Administrator
> Napa Valley Unified School District
> Napa, CA 94558
>
>
>
>
> _________________________________________________________________
> List posting FAQ:       http://www.swinc.com/resource/exch_faq.htm
> Archives:               http://www.swynk.com/sitesearch/search.asp
> To unsubscribe:         mailto:[EMAIL PROTECTED]
> Exchange List admin:    [EMAIL PROTECTED]


_________________________________________________________________
List posting FAQ:       http://www.swinc.com/resource/exch_faq.htm
Archives:               http://www.swynk.com/sitesearch/search.asp
To unsubscribe:         mailto:[EMAIL PROTECTED]
Exchange List admin:    [EMAIL PROTECTED]

Reply via email to