Jeff, 

You're a star, and I owe you a pint

:o)

-----Original Message-----
From: Jeffrey A. Beckham [mailto:Jeffrey@;allfiguredout.com] 
Sent: 24 October 2002 11:33
To: Exchange Discussions
Subject: RE: Mailbox 'disappeared'


Run the DS/IS consistency adjuster on that server.  Select the first check
box at the top and select all inconsistencies at the bottom.  Do NOT touch
anything to do with the public folders.  This should recreate the directory
object for the mailbox listed in the information store.

Jeff

-----Original Message-----
From: Niki Blowfield - Exchange [mailto:exchangelist@;partition.co.uk] 
Posted At: Thursday, October 24, 2002 5:17 AM
Posted To: Exchange Discussion List
Conversation: Mailbox 'disappeared'
Subject: Mailbox 'disappeared'

Dear All,

We have an Exchange installation of a few servers, seperated by ADSL

We are currently reviewing the setup to move everyone to a central server,
and have everyone working offline

One server does not communicate with the central server at all at the
moment, and I havent been able to ascertain why, but we have continued to
let them operate on their own sending messages to each other until we are
ready to move everyone to the central server.

I created a mailbox on the problem server, and its been used fine. It is not
accessible from any of the other servers as the changes don't seem to have
replicated across.

Today, that server had to be rebooted, and that mailbox has disappeared. The
list of recipients on that server now resembles the list that the other
servers hold, i.e. without this new mailbox. However, the user and their
store is still listed under "Private Information Store \ Mailbox Resources"

The mailbox has been used for a couple of weeks, and so has quite a lot of
info in it. I've tried exmerge which fails and gives the following error,
although it doesn allow me to select the problem mailbox;

****************************************************************
Microsoft Exchange Mailbox Merge Program, v3.71.001
Start Logging:October 24, 2002   10:53:53
****************************************************************
[10:53:53] Logging Level: None
[10:53:53] Reading settings from file 'C:\exmerge\EXMERGE.INI'. [10:53:53]
Reading list of subjects for messages to be selected from file '' [10:53:53]
Reading list of attachment names for messages to be selected from file ''
[10:53:53] List of folders to be ignored has been read. 0 folders in the
list. [10:54:53] Using attribute 'PR_MESSAGE_DELIVERY_TIME' for date
operations. [10:54:53] Merging data into target store. The program will copy
only those messages that do not exist in the target store. [10:54:53]
Associated folder data will be copied to the target store. [10:54:53]
Copying data from mailbox 'Employee Name' ('ENAME') on Server 'SERVERNAME'
to file 'C:\EXMERGEDATA\ENAME.PST'. [10:54:54] Error configuring message
service (MSEMS) (UNKNOWN ERROR)
(CMapiSession::CreateEMSPSTProfile)
[10:54:54] Errors encountered. Copy process aborted.
[10:54:54] Number of items copied from the source store for all mailboxes
processed: 0
[10:54:54] 0 mailboxes successfully processed. 1 mailboxes were not
successfully processed. 0 non-fatal errors encountered. [10:54:54] Process
completion time: 00:00:00 

Servers are all 5.5 sp3

Backup is not a good option for me, as Veritas seems to want to just
overwrite the existing installation, rather than let me restore the IS to
another location.

Any thoughts? Help !

Nik

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