VSAPI sort of gets between the client and the server, so if its
performance is bad, everyone will notice it.  However, VSAPI, at least
in theory, will catch everything its patterns are capable of catching.

MAPI runs in the background, but can miss viruses if it can't keep up
with the load.  However, it has less impact on your load because it's
secondary.

It sounds like your problem is related to either an inefficient virus
scanner, an overloaded system, a resource problem (such as insufficient
memory or processor), or both.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
hp Services
Protecting the world from PSTs and Bricked Backups!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:bounce-exchange-94760@;ls.swynk.com] On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, October 24, 2002 3:38 AM
To: Exchange Discussions
Subject: Exchange 5.5 Anti-Virus implementations


Hello -

[NT4 Server SP6a, Exchange enterprise 5.5 SP4]

Has anyone used and compared Exchange anti-virus products that employ
different scanning methods, e.g. MAPI/VSAPI/ESE? I'm curious about the
performance differences between the implementations.

We're currently using a VSAPI-based product and the performance is
pretty dreadful - loads of archiving/synchronization errors and people
with incomplete offline mailbox replicas. The anti-virus software is
patched and up-to-date and we've adjusted the "OpenRetryDelay" several
times, to no avail. The server hosts about 120 active mailboxes - some
pretty big - but the store databases have a dedicated 6-drive, ultra 160
SCSI, raid 5 volume. The transaction logs are on a different volume.
PRIV.EDB is currently about 45GB in size and the problem affects every
user on the server.

I just wondered if there were any outright conclusions that favoured one
approach or product over the others. Also, I'd be interested if anyone
can confirm that the VSAPI interface builds a single, potentially long
queue of attachments to be scanned, introducing a bottleneck ?

Thanks,

Loftus Greig

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