Have you checked the Protocol tab of the actual Exchange account, to make sure that you have the HTTP: protocol enabled for their account?
-----Original Message----- From: Robinson, Scott [mailto:robinss@;sunbeam.com] Sent: Tuesday, October 29, 2002 9:15 AM To: Exchange Discussions Subject: OWA Exchange5.5 I have two users when they try to logon to outlook web access they get an error that reads "Unable to Process Successfully". Then if I click the troubleshooting button it reads "unauthorized user" These users are set up exactly as other people who are working correctly. Any Thoughts? Thanks, Scott _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:leave-exchange@;ls.swynk.com Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:leave-exchange@;ls.swynk.com Exchange List admin: [EMAIL PROTECTED]

