As you can see, like most technologies, PDA's are surrounded by lots of
opinions.  Often people like what they have used, even if it is only one
type and have no real basis for a comparison (i.e. valid opinion).

Ok, the ugly truth:  None of the systems out there are very good yet.
You've heard the positives for Blackberry and PocketPC's.  Palm devices and
the various phone/PDA combinations have their benefits as well.  Everyone of
them costs too much for what they do, and have some major design flaws.
Also, the carrier based services are designed to try and nudge subscriber
billings upward, as opposed to delivering desired services.

In my view, the right thing to do is to design a target remote access
architecture for your network and then fit your Exchange system into it,
along with your other key services.  Portals are popular, but lots of people
are doing terrible portal designs.  The current fad is for a PHB committee
to form a portal team or project and b
figure out what a "community" should see.  They virtually never ask the
users what they need, and they never do quality checks by metering the usage
and measuring what is working or not.  Finding a decent portal
implementation is like looking for a single marble in the sand at Fort
Lauderdale beach.  Portal stupidity is the current hallmark of CIO resumes.

Ideally, you would link Exchange to your portal, and then your PDA would hit
it from the other side and give you both on-line functionality and optional
synchronization services.  However, I have yet to see a portal that does
synching, and the PocketPC, which ought to be better at this, is still
saddled with its ridiculous "PC Companion" paradigm, which assumes that you
want to talk to your desktop PC, and not the servers directly, even though
that is a security violation in most enterprises if it is done remotely.

There is some good news, but it is out a ways.  The next generation of
PocketPC devices that start appearing next summer should be a lot better,
and address some of their current short comings.  I believe that just as
soon as a really good combination of tools is available, that it will be so
compelling that everything else will have to quickly conform or disappear
from the market.  But alas, that is not this year.

Sorry.

-----Original Message-----
From: Pennell, Ronald B. [mailto:[EMAIL PROTECTED]]
Sent: Thursday, November 21, 2002 7:33 AM
To: Exchange Discussions
Cc: Pennell, Ronald B.
Subject: PDA recommendations for access to Exchange 2000 mailboxes


Has anyone had any experiences with using PDA's for
accessing user mailboxes?  Our company is starting to
research use of PDA's.  So far I have done some research
on the BlackBerry site.  

Any recommendations as to server software for E2K SP2.
Any hardware recommendations for the PDA's

Thanks in advance

Ron Pennell 
[EMAIL PROTECTED]

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