Reasonably on topic I think. For larger shops 3rd party provisioning
solutions are often a requirement due to the highly distributed nature of
data and administration. They provide an excellent way to enforce business
logic into the process. While I don't have any actual implementation
experience with the Aelita products specifically, I do have a lot of
experience with the general concepts surrounding automation of provisioning
and management. 

Is there is a reason this customer is stuck on Aelita specifically or is the
query more generally about the types of products which can do that type of
work? There are a number of other products which do similar things including
Discus Data's ExMS http://www.discusdata.com/. I believe I have a few others
listed at www.mail-resources.com as well in the web links section.

Best piece of experience I can share is to spend as much time as possible
understanding the customer requirements and business processes as it relates
to account provisioning and work to help them streamline and automate the
process as much as possible during the implementation. For large
organizations, the cost savings of doing the work right the first time can
be tremendous, even if it does seem 'less painful' to do it just good
enough.

-- 
Chris Scharff, MVP MCSE
EMS Sales Engineer
MessageOne
512.652.4500 x-244

> -----Original Message-----
> From: Charles Marriott [mailto:[EMAIL PROTECTED]] 
> Sent: Monday, December 09, 2002 9:26 AM
> To: Exchange Discussions
> 
> I have a BIG Exchange 2000 customer that is thinking Aelita 
> EDR and Event Admin are going to be required to manage 
> AD/EX2K and such.
> 
> Anyone have experience with this stuff to share?
> 
> tia
> 
> Charles

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