Drew, 

Depends on what you're doing with the fax 'service'. If you are routing faxes across 
your WAN, yes you need your internet/WAN connections - it is a nice way to save costs, 
if you setup multiple fax servers and routing correctly (local calls etc).

They can also be set to attempt 'internal' routing first, then dial as required 
(obviously with long distance/intl calls costs).

Having only used Zetafax, I can only comment on it, and it is easy to use, for a 
'local' office. Routing OTOH introduces complexities, only slightly more so than 
general exchange routing, but can be annoying if area codes change :)

I normally have a standalone fax machine on hand, as you suggest, but have your main 
fax number to auto-foward to it if not answered after x-many rings, and obviously set 
the fax server to answer after only one or two rings.

:)

Keith

-----Original Message-----
From: Drew Nicholson [mailto:[EMAIL PROTECTED]]
Sent: 10 December 2002 16:46
To: Exchange Discussions
Subject: RE: Faxing via Exchange


>I was curious as to how hard it is to set up Exchange for Sending and 
>Receiving faxes. Is it worthwhile? Would a standalone fax machine be 
>better? Are there a lot of headaches involved?

It can be quite useful, depending on how many faxes you send and
receive.  Involves some work, but it certainly can be done.

The _only_ downside I can see is that if you lose your internet
connection or have problems with Exchange, this can interfere with your
faxing.

Solution?  Keep a physical fax machine on hand for those rare
occurances.

Drew Nicholson
Technical Writer
Network Engineer
LAN Manager
RapidApp
312-372-7188 (work)
312-543-0008 (cell)
Born To Edit


-----Original Message-----
From: B. van Ouwerkerk [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, December 10, 2002 1:06 AM
To: Exchange Discussions
Subject: Re: Faxing via Exchange


At 15:06 09-12-2002 -0800, you wrote:


Been there done that.

Installed ZetaFAX. It integrates nicely with Exchange. Other products
are 
known to integrate with Exchange too.

Is it worthwile? For my customers it is, they need to send at least 40 
faxes daily and they don't want to print and walk to the fax machine.
Some 
of them are even using it to receive faxes too but that may give some 
problems with some fax machines..
So, for sending messages it's great. Less work and more speed. For
receiving faxes I'd rather use a normal fax machine, at the very least 
one should be available if the sending party can't send their faxes.

It all depends on what you want and how your company operates..

-- B


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