Exchange server: Exch2k sp 3/Win2k sp3 relatively recently patched
Outlook client: Win2k Pro with Outlook 2000

User uses the Save To feature regularly to file outgoing mail to various
folders other than the Sent Items folder. Multiple times daily (3 or 4 times
out of 25-50 emails sent using this feature) and seemingly randomly he gets
the following message when sending an email with the Save To feature: "The
folder you have selected in not a subfolder of the default store. To select
a different folder, click OK." Q260099 is the only reference I can find with
this error, and the cause specified in that article does not apply. This
user is attempting to save to folders within his own mailbox, which is the
default mail delivery location.

This does not happen when saving to a specific folder, or mail with a
specific type or attachment. It appears to be random. Once this happens the
system will only let him save that email to the Sent Items or to the root of
his mail folder tree, but none of his sub-folders. (He has a folder at the
same level as his Inbox named MailFolders. All incoming mail goes to his the
Inbox, and he moves them to this folder tree. This tree is relatively wide -
logs of folders off the root - but not very deep; the deepest branch is
three folders deep.)

Any ideas?? Thanks . . .

Jon Martin
Systems Programmer
East Bay Municipal Utility District (EBMUD)
Oakland, CA



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