Every once in a while we are getting the following message from our
Exchange server stating that the following:

Your message did not reach some or all of the intended recipients.
Subject: RE: email issue
Sent: 12/31/2002 6:59 AM
The following recipient(s) could not be reached:
Liemphetcharat, Jessie on 12/31/2002 6:59 AM
The e-mail account does not exist at the organization this message was
sent to. Check the e-mail address, or contact the recipient directly to
find out the correct address.
<exchange.Domain1.mpdinc.com #5.1.1 smtp;550 5.1.1 [EMAIL PROTECTED]>...
User unknown

This is on of our subsidiaries and they are using another ISP for there
internet and email access.  There ISP is stating that our Exchange
server is the problem because it is "bouncing" back the above message.

However, after we have made them aware of what we are experiencing...it
mysteriously starts working again.

I'm trying to explain to my NON-TECHNICAL CEO, BOSS, and to their ISP
that its not our server.

Can anyone suggest to me any help on describing what we are experiencing
and why it's not our server?




Thank you,

Ron Crumbaker, MCP
PC Systems Administrator
MPD, Inc. - An Employee Owned Company
[EMAIL PROTECTED]
Office 270-685-6381
Fax 270-685-6212

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