Get a copy of cleansweep from the resource kit, install it, blow away your rules and recreate them. If that doesn't work, rebuild your Outlook profile.
Otherwise, if you're absolutely sure it's a bug, call PSS and prove it to them, not us. The fact that its not reproduceable by others lends credence to it not being a bug, rather it's something specific to either your machine, your account, or a combination of the two. My use of computers predates Microsoft. I've also worked in tech support for a software company. At this point, neither of those matter. What does matter is that at this point you haven't done anything to prove to us it's a bug. ------------------------------------------------------ Roger D. Seielstad - MCSE Sr. Systems Administrator Inovis - Formerly Harbinger and Extricity Atlanta, GA > -----Original Message----- > From: Scoles, Damian [mailto:[EMAIL PROTECTED]] > Sent: Friday, January 17, 2003 10:58 AM > To: Exchange Discussions > Subject: RE: Rules Wizard Issue > > > Roger, > Look back at the previous emails in the discussion and see the > EXACT description of the rules. The rule is set to move the > email. Not > make a copy. As for it not being a product issue, when have you ever > seen a Microsoft product that was not buggy? I've been using > Microsoft's > products since DOS 2.0.... It's a bug as I've said > before.... And it's > definitely not a user issue as I've made dozens of these > rules before in > Outlook 2000 with NO issues. If you have any more > constructive feedback > I'd like to hear it. Thanks. > > > Damian > > -----Original Message----- > From: Roger Seielstad [mailto:[EMAIL PROTECTED]] > Sent: Friday, January 17, 2003 9:58 AM > To: Exchange Discussions > Subject: RE: Rules Wizard Issue > > > I've got plenty of rules just like the ones you're descibing, > in Outlook > 2002, that all work fine. Hence, the belief its not the product. > > ------------------------------------------------------ > Roger D. Seielstad - MCSE > Sr. Systems Administrator > Inovis - Formerly Harbinger and Extricity > Atlanta, GA > > > > -----Original Message----- > > From: Scoles, Damian [mailto:[EMAIL PROTECTED]] > > Sent: Friday, January 17, 2003 9:05 AM > > To: Exchange Discussions > > Subject: RE: Rules Wizard Issue > > > > > > Roger, > > I am using the move message, not move a copy of the message. > Either > > way, this used to work in Outlook 2000 with no issues. I > am assuming > > that it is a bug in Outlooks 2002 not user error as > everyone seems to > > think. Thanks for the 'help'. > > > > > > Damian > > > > -----Original Message----- > > From: Roger Seielstad [mailto:[EMAIL PROTECTED]] > > Sent: Friday, January 17, 2003 6:17 AM > > To: Exchange Discussions > > Subject: RE: Rules Wizard Issue > > > > > > There are two options for rules - move the message or move a > > copy of the > > message. You're using the latter on the rule that doesn't work > > > > ------------------------------------------------------ > > Roger D. Seielstad - MCSE > > Sr. Systems Administrator > > Inovis - Formerly Harbinger and Extricity > > Atlanta, GA > > > > > > > -----Original Message----- > > > From: Scoles, Damian [mailto:[EMAIL PROTECTED]] > > > Sent: Thursday, January 16, 2003 2:36 PM > > > To: Exchange Discussions > > > Subject: Re: Rules Wizard Issue > > > > > > > > > Update to this issue. I only have two rules for my rules > wizard to > > > follow. One is for this mailing list and the other is > for another > > > mailing list. Both are set the exact same way. I > noticed that the > > > first rule in the list copies the message to the folder but > > does not > > > remove it from the Inbox. While the second rule moves the > > message and > > > does not leave behind a copy. It does not matter which of the two > > > rules is first, the patter of the first failing to work properly > > > always occurs. Any ideas? Or is this a bug with Outlook 2002 and > > > move message > > > rules? Thanks. > > > > > > Damian > > > -------------------------------------------------------------- > > > ---------- > > > --------------------------------------------------- > > > I have a rule setup to move a message when it comes in if > > it matches > > > certain criteria in the recipient address. The messages is > > copied to > > > the folder in the rule, but it does not remove the > original from the > > > > Inbox. I've done these rules a million times, so I cannot imagine > > > what I've done wrong. Here is what I have on my PC: > > > Outlook 2002 (10.2627.2625) > > > Exchange 2000 > > > The rules are client only and the Outlook client is up when > > > it happens. > > > Am I missing something? Thanks > > > > > > Damian > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
