Have them enter their full SMTP address at the first login screen.

Jeff


> -----Original Message-----
> From: Bob [mailto:[EMAIL PROTECTED]]
> Sent: Friday, January 24, 2003 11:57 AM
> To: Exchange Discussions
> Subject: OWA 5.5 soem users unable to login
> 
> 
> Hi
> 
> We run OWA 5.5 on a windows 2000 server and exchange 5.5 on a seperate
> windows 2000 server. Some users get the "unable to access 
> your inbox" error
> message and the only way I can get it working is to change 
> their mailbox
> alias
> 
> Anyone know how to fix this properly rather than renaming the alias ?
> 
> Bob
> 
> 
> 
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