Actually I emailed 2 other valid users on that domain, all with the same
result, so I don't think the problem is user-specific.
I'm suspecting the problem to be the reverse DNS lookup too. As I said
before I'm having problem with some other European domains as well.
With this one, I don't get the bounce back, but he never even receives the
email, although again if I send it from Yahoo, he'll get it fine and reply
back.

Here's the SMTP log on that:

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
A connection to 194.109.6.48 was established.
2/5/03 1:51:11 PM : <<< 220 mxzilla4.xs4all.nl ESMTP Sendmail 8.12.3/8.12.3;
Wed, 5 Feb 2003 19:56:41 +0100 (CET)
2/5/03 1:51:11 PM : >>> EHLO s-mail.visionics.com

2/5/03 1:51:11 PM : <<< 250-mxzilla4.xs4all.nl Hello [63.122.164.131],
pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 15000000
250-DSN
250-ETRN
250-DELIVERBY
250 HELP

2/5/03 1:51:11 PM : >>> MAIL FROM:<[EMAIL PROTECTED]> SIZE=4229
RET=FULL

2/5/03 1:51:11 PM : <<< 250 2.1.0 <[EMAIL PROTECTED]>... Sender
ok
2/5/03 1:51:11 PM : >>> RCPT TO:<[EMAIL PROTECTED]>
NOTIFY=FAILURE,DELAY

2/5/03 1:51:12 PM : <<< 250 2.1.5
<[EMAIL PROTECTED]>... Recipient ok
2/5/03 1:51:12 PM : >>> DATA

2/5/03 1:51:12 PM : <<< 354 Enter mail, end with "." on a line by itself
2/5/03 1:51:12 PM : <<< 250 2.0.0 h15IufMR063553 Message accepted for
delivery
2/5/03 1:51:12 PM : >>> QUIT

2/5/03 1:51:12 PM : <<< 221 2.0.0 mxzilla4.xs4all.nl closing connection
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Is there anything I can do on my end to get rid of the reverse DNS problem?


Thanks

--Alex Alborzfard
Network Errand Boy
MCSE, CCNA, CCDA, CCISP



-----Original Message-----
From: Ed Crowley [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, February 05, 2003 2:10 PM
To: Exchange Discussions
Subject: RE: Mysterious bounced message


I wandered off in the wrong direction, sorry.  

I just tried pretty much the same thing your server tried and the recipient
is ok.

>From the transcript you provided, either:

- The recipient wasn't there when the mail was originally sent,

- The server was momentarily screwed up,

- It's doing some kind of reverse DNS lookup test that your sending server
doesn't pass and it's giving you the wrong error message, or

- Something else I haven't thought of.

I don't think the problem is on your end.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
hp Services
Protecting the world from PSTs and Bricked Backups!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Alex Alborzfard
Sent: Wednesday, February 05, 2003 10:47 AM
To: Exchange Discussions
Subject: RE: Mysterious bounced message


Not that I'm aware of. How would I find out for sure?
I know that we're connected to Internet via a Frame Relay to our HQ, so our
incoming and outgoing traffic has to go through the HQ network and their
firewall. I also know that they added a 2nd line, which has a different
public IP address. But that was not supposed to affect us, because we're
still hanging off the old line (and router). Also our mail server's public
IP address never changed and we are able to send/receive email as before.


--Alex Alborzfard
Network Errand Boy
MCSE, CCNA, CCDA, CCISP

-----Original Message-----
From: Ed Crowley [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, February 05, 2003 1:12 PM
To: Exchange Discussions
Subject: RE: Mysterious bounced message


Do you have a host between the Internet and the internal network that is
readdressing mail?

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
hp Services
Protecting the world from PSTs and Bricked Backups!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Alex Alborzfard
Sent: Wednesday, February 05, 2003 9:17 AM
To: Exchange Discussions
Subject: Mysterious bounced message


EX 5.5 SP4 on NT SP6a

Messages sent to users at certain domain in Europe (Italy) from our Exchange
mailbox bounce back undelivered as "User unknown": However when they are
sent from a Yahoo account, they get delivered without a problem. I verified
connectivity to recipient's mail server by pinging and telnetting to port 25
successfully. I even specified the recipient's mail server IP address
instead of relying on DNS, but the problem still persisted. I turned on the
SMTP Protocol Logging on IMC. Here's the
result:


++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
2/5/03 11:49:31 AM : A connection to 195.120.145.5 was established. 2/5/03
11:49:31 AM : <<< 220 addon.it ESMTP MDaemon 6.0.3; Wed, 05 Feb 2003
17:47:16 +0100 2/5/03 11:49:31 AM : >>> EHLO s-mail.visionics.com

2/5/03 11:49:32 AM : <<< 250-addon.it Hello s-mail.visionics.com, pleased to
meet you

2/5/03 11:49:32 AM : <<< 250-ETRN
250-AUTH LOGIN CRAM-MD5
250-8BITMIME
250 SIZE 0

2/5/03 11:49:32 AM : >>> MAIL FROM:<[EMAIL PROTECTED]>
SIZE=3830

2/5/03 11:49:32 AM : <<< 250 <[EMAIL PROTECTED]>, Sender ok 2/5/03
11:49:32 AM : >>> RCPT TO:<[EMAIL PROTECTED]>

2/5/03 11:49:33 AM : <<< 550 <[EMAIL PROTECTED]>, Recipient unknown 2/5/03
11:49:33 AM : >>> QUIT
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Also we have been having similar problems with other european recipients.
Any ideas what could be causing this? 


Thanks

--Alex Alborzfard
Network Errand Boy
MCSE, CCNA, CCDA, CCISP

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