Hi,

This might be confusing, but here is my situation:
I made a new user and the user logged in and used the mailbox.  Since he 
travels around and did not have a VPN connection set up, he did not want to 
be an Exchange user, but rather just receive his emails through POP3.

The user was deleted, and then I made him a "contact".

He had been a "contact" for some weeks now, and now wants to be a real 
Exchange user.  I deleted the contact for him, and made him a real user (same 
name and information as when I first made his user account some weeks ago).

I went into his Outlook, and under services, I noticed he still had the 
Exchange service as well as the POP3 internet email service.

I closed his Outlook, and re-logged him in.  Now, his inbox is empty and all 
of his old mails are gone.  On the Exchange server System-Manager, I see his 
mailbox has only a few items.


What mistakes did I make?  I had no idea he still had the Exchange service 
this whole time, because he was not a real user.  His mailbox never appeared 
in the System-manager, yet his mails were obviously stored there. From what I 
could see on the server, he was a contact with no Mailbox. I searched his 
harddrive for both a PST and OST and found neither.

How do I get his emails back?

Exchange 2000 SP2
Client:  Windows XP & Outlook 2000

Regards,
Allison

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