The problem was on RIM's end - it wasn't specific to Cingular.
>From their support site:
The BlackBerry Network Notification Team has been advised that a component
of the BlackBerry Network has experienced a service interruption.
Scope of Customer Impact: All Hong Kong Customers
Country: HK
Network: GPRS
Scope of Customer Impact: All US Customers
Country: US
Network: GPRS
Scope of Customer Impact: All CA Customers
Country: CA
Network: GPRS
Scope of Customer Impact: All US Customers
Country: US
Network: IDEN
Scope of Customer Impact: All North American Customers
Country: US
Network: Mobitex
Scope of Customer Impact: All North American Customers
Country: CA
Network: Mobitex
Scope of Customer Impact: All North American Customers
Country: CA
Network: DataTAC
Scope of Customer Impact: All North American Customers
Country: US
Network: DataTAC
Ticket Number: BB8364
Date of Incident: 2003-02-13
Start Time: 11:02 EST
End Time: 14:48 EST
Service Duration: This interruption is ongoing and we will update
when new information is available.
Expected Customer Impact:
Some customers may experience lost SRP connections. If this happens,
customers may notice delays in receiving messages. It is also possible that
messages sent from the BlackBerry may be returned. Returned messages should
be resent once the SRP connection has been restored. We are aggressively
working to restore service to normal operating levels.
Thank you,
BlackBerry Network Notification Team
------------------------------------------------------
Roger D. Seielstad - MCSE
Sr. Systems Administrator
Inovis - Formerly Harbinger and Extricity
Atlanta, GA
> -----Original Message-----
> From: Alverson, Tom [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, February 13, 2003 4:37 PM
> To: Exchange Discussions
> Subject: Blackberry/Cingular down
>
>
> We are not getting any Blackberry messages in or out of the
> network right
> now (this afternoon). I called Aether and they said the
> problem was not on
> our end. It sounded like the problem was with Cingular, and
> he had no idea
> when it would be fixed.
>
> Tom
>
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