Outlook populates free/busy data into a shared public folder. Therefore, users won't have any free/busy data until they've logged into their mailboxes using Outlook (or OWA). Search TechNet with the exact wording of the message you're getting, because there are very well may be things you have to do to fix the problem.
Ed Crowley MCSE+Internet MVP Freelance E-Mail Philosopher Protecting the world from PSTs and Bricked Backups!T -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lloyd, D (Dave) Sent: Thursday, February 27, 2003 6:55 PM To: Exchange Discussions Subject: Free/Busy Problems Hi All, I'm hoping somebody can point me in the right direction... We have begun migrating mailboxes from Ex5.5 to E2K using NetIQ. The organisations are different and mutilple admin groups exist in E2K. We have now moved 10 mailboxes and find that the free/busy is unavailable for all but one (my own as it happens). Ie, if anyone creates a meeting and looks at the schedule, the schedule is unavailable for every included mailbox, except their own and mine. The aim with the admin groups was to have one per region plus a backbone. Looking at Exchange Advanced tab of users I found that my account is in Oceania admin group but almost everyone else is in backbone. It appears the ADC has put most accounts in the Backbone Admin group - not sure why mine was different. All migrated mailboxes are placed on the same server in the Oceanic group so I would have expected them all to be in Oceania group. I've checked the legacyExchangeDN attribute (article 286783) and there's no problem regarding uppercase CN's etc, but the Admin group are generally listed as Backbone. I tried editing this but that broke access to the mailbox. Also, I found another account which IS in the Oceania admin group and that cannot be seen in free/busy either. On the client side, the users get 'cannot update free/busy schedule' when exiting outlook which really explains why there is no data available I guess. The OC Admin group has a Schedule+ public folder on our server, but the backbone Schedule+ is on a server overseas. Don't know if this makes any difference however. What would be nice at least is a method of finding out exactly WHAT Outlook is attempting to write too when it gives that error - ie, what server, which folder or whatever. At least then I could see what is different in my account compared to the others and then search a way to make them the same. BTW we're running Exchange 2000 SP3 on Windows 2000 SP2 - both Native mode. Client is WinXP SP1 and OL2002 (10.4219.4219 - SP2. We migrated from Ex 5.5 SP4, NT4 SP5 with clients of NT4 SP5 and OL98. Any help, suggestions etc. Oh, incidentally, created a fresh user and mailbox (ie not migrated) gives the same issue which I'm assuming rules out NetIQ and points to either a server issue (but I can't think what else to check) or client side (but I have someone use my machine to eliminate that). Cheers --------------------------------------------------------- Dave Lloyd Assistant IT Systems Team Manager IT Technical Services Rabobank Group Phone: +61 2 9234 4388 Fax: +61 2 9234 4874 E-mail: [EMAIL PROTECTED] Website: http://www.rabobank.com.au ------------------------------------------------------------------------ ------------------------------------ This email (including any attachments to it) is confidential, legally privileged, subject to copyright and is sent for the personal attention of the intended recipient only. If you have received this email in error, please advise us immediately and delete it. You are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.Although we have taken reasonable precautions to ensure no viruses are present in this email, we cannot accept responsibility for any loss or damage arising from the viruses in this email or attachments.We exclude any liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided in this email or its attachments, unless that information is subsequently confirmed in writing. If this email contains an offer, that should be considered as an invitation to treat. ------------------------------------------------------------------------ ------------------------------------ ================================================================== _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
