Completely uninstall NAV and see if things come back up...

On 3/5/03 9:16, "Walden H. Leverich III" <[EMAIL PROTECTED]> wrote:

> OK, I'm looking for some assistance.
> 
> Ex5.5 SP4 on W2K SP3 1 Gig Mem NAV 2.12 in MAPI/VAPI Mode
> 
> Yesterday @ 2:58 NAV started reporting errors in the application log, life
> went:
> 
> 45 - Scan Engine Failure.
> HRESULT = 0x80004005.  This error occurred while scanning the attachment
> "play.exe" of message "unknown" located in "unknown".
> 
> 68 - Unable to initialize Scan Engine. The virus definitions may be
missing
> or corrupt. Perform a LiveUpdate to retrieve the latest virus defintions.
> 
> 110 - The process navesp.exe failed to start (0xC009008A).
> 
> 167 - The process NAVECTRL.EXE terminated unexpectedly.
> 
> 168 - The process NAVECTRL.EXE was restarted.
> 
> 68, 110, 167, 168, 68, 110, 167, ...
> 
> This goes on until the app log fills up -- then the machine started to
beep.
> The beeps were rapid enough that I couldn't login (no real keyboard
> response) so I connected to the machine from my desktop, stopped the
> exchange and NAV services. I tried a remote shutdown (PSTOOLS and my own
app
> that calles the API) but no luck -- finally I hit the reset button -- ugh!
> 
> OK, machine comes back up, I resize app logs and bring the machine down
and
> up normally. By the time I'm back up and running it's 3:50. OK, life goes
> on...
> 
> At 4:38 I get 2 X.400 entries Info first, warning second:
> 
> 270 - A permanent error has occurred with Entity /O=TECH
> SOFTWARE/OU=TECH/CN=CONFIGURATION/CN=SERVERS/CN=EX1/CN=MICROSOFT PUBLIC
MDB.
> Entity is a Message  Object is a Normal Priority Message. Object:
06000033.
> Message ID: C=us;A= ;P=tech software;L=EX10303042138GJTJN7LD  Content
> length: 3381, External Trace information (first 100 bytes) =
>
30806380618013025553000062801301200000130D5465636820536F66747761726500003180
> 800D3033303330343231333831375A8201008302060000000000,  PDU dump reference
1
> [MTA SUBMIT 15 74] (14)
> 
> And
> 
> 290 - A non-delivery report (reason code transfer-failure and diagnostic
> code undeliverable-mail-recipient-deceased) is being generated for message
> C=us;A= ;P=tech software;L=EX10303042138GJTJN7LD. It was originally
destined
> for DN:/o=TECH
> SOFTWARE/ou=TECH/cn=CONFIGURATION/cn=SERVERS/cn=EX1/cn=MICROSOFT PUBLIC
> MDB§DDA:EX=/O=TECH SOFTWARE/OU=TECH/CN=RECIPIENTS/CN=INTERNET DOMAIN
> ADMIN599E3495599E3495599E349577EE8281045431; (recipient number 1), and was
> to be redirected to . [MTA DISP:RESULT 19 136] (12)
> 
> And life goes on...
> 
> At 5:10 DrWatson reports:
> 
> The application, store.exe, generated an application error The error
> occurred on 03/04/2003 @ 17:10:20.734 The exception generated was c0000005
> at address 77FCBB23 (RtlFreeHeap)
> 
> STORE CRASHES !!!!
> 
> I look at services, sure enough store is down, and IMC is on it's way
down.
> Lots of later messages from IMC, SA, and ES about unexpected errors --
> probably because store isn't there. <G>
> 
> I restart Store and restart IMC, log playbacks go ok and I appear good at
> this point.  
> 
> Ideas? 
> 
> -Walden
> 
> ------------
> Walden H Leverich III
> President
> Tech Software
> (516) 627-3800 x11
> (208) 692-3308 eFax
> [EMAIL PROTECTED]
> http://www.TechSoftInc.com
> 
> Quiquid latine dictum sit altum viditur.
> (Whatever is said in Latin seems profound.)
> 
> 
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