OK, I have an issue which I'm hoping someone can point in the right
direction...even if it's only to ask some questions I haven't thought of
yet.

OK, first the setup:
DC's and GC's running Win2k SP3.  We are in a child domain.
E2K SP3 running on Win2k SP2 member servers.  There are 5 Admin groups
though we're only concerned with one of them.

The issue:
Trying to move a mailbox fails.  Basically the server has one storage
group, and 4 stores.  We're trying to move mailboxes from the original
store (priv1) to one of the other 3 on the same server, and if fails
with a mapi error indicating the IS/Exchange serevr is unavailable.
The Event log shows 14 entries like this:

Event Type:     Warning
Event Source:   MSExchangeIS Mailbox Store
Event Category: Access Control 
Event ID:       1029
Date:           25/03/2003
Time:           8:25:28 PM
User:           N/A
Computer:       <servername>
Description:
[EMAIL PROTECTED] failed an operation because the user did not
have the following access rights:

'Delete' 'Read Property' 'Write Property' 'Create Message' 'View Item'
'Create Subfolder' 'Write Security Descriptor' 'Write Owner' 'Read
Security Descriptor' 'Contact' 

The distinguished name of the owning mailbox is
/O=<OrgName>/OU=<AdminGroup>/CN=CONFIGURATION/CN=SERVERS/CN=<Servername>
/CN=MICROSOFT SYSTEM ATTENDANT. The folder ID is in the data section of
this event. 

For more information, click
http://www.microsoft.com/contentredirect.asp. 
Data:
0000: 01 00 00 00 00 00 03 52   .......R

Then followed by Antigen noticing the Store's gone off-line. And then:


Event Type:     Error
Event Source:   MSExchangeAdmin
Event Category: Move Mailbox 
Event ID:       9169
Date:           25/03/2003
Time:           8:26:05 PM
User:           N/A
Computer:       servername
Description:
Failed to copy basic mailbox information. 
Error: The action could not be completed because the Microsoft Exchange
Information Store service is unavailable. Be sure the service is running
and you have network connectivity to the Microsoft Exchange Server
computer. 

For more information, click
http://www.microsoft.com/contentredirect.asp. 


Event Type:     Error
Event Source:   MSExchangeAdmin
Event Category: Move Mailbox 
Event ID:       1023
Date:           25/03/2003
Time:           8:26:10 PM
User:           N/A
Computer:       servername
Description:
Unable to set a property on the message store on 'servername'. Result:
Network problems are preventing connection to the Microsoft Exchange
Server computer.
An unexpected, unknown error has occurred.
Microsoft Exchange Server Information Store
ID no: 80040115-0514-000006ba 

For more information, click
http://www.microsoft.com/contentredirect.asp. 



Event Type:     Error
Event Source:   MSExchangeAdmin
Event Category: Move Mailbox 
Event ID:       1008
Date:           25/03/2003
Time:           8:26:10 PM
User:           N/A
Computer:       servername
Description:
Unable to move mailbox 'User'. 
Error: The action could not be completed because the Microsoft Exchange
Information Store service is unavailable. Be sure the service is running
and you have network connectivity to the Microsoft Exchange Server
computer. 

For more information, click
http://www.microsoft.com/contentredirect.asp. 


Event Type:     Error
Event Source:   MSExchangeSA
Event Category: MAPI Session 
Event ID:       9175
Date:           25/03/2003
Time:           8:26:10 PM
User:           N/A
Computer:       servername
Description:
The MAPI call 'OpenMsgStore' failed with the following error: 
The Microsoft Exchange Server computer is not available.  Either there
are network problems or the Microsoft Exchange Server computer is down
for maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000 

For more information, click
http://www.microsoft.com/contentredirect.asp. 



Now the odd thing is that this is the second server set up in this Admin
group and is in the same AD site, subnet etc etc.  The first one
exhibits no problems.  Moving a mailbox from the 1st server to the priv1
on the 2nd server works ok, but moving from the 1st server to any other
store on the 2nd server fails.
However, if you remove a mailbox, then create a new mailbox in the other
stores, it works ok.  It is thus only the move function which seems not
to work.

Whilst troubleshooting another issue over the weekend I stumbled across
an article which mentioned the system attendant accounts.  Unfortunately
I can't remember how I got there to read it further but I think it said
you could delete those accounts as they aren't needed, and I'm wondering
if this has a bearing?


Anyone experienced something similar?

Thanks

Dave

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