In addition to Peter's comments the outcmd.dat file should not be available on a network share through Windows 2000 Application Data redirection. This is because the first instance will lock the file open, the second incidence will try to open the file each time you open a message and will take 15 - 20 seconds to timeout. The problem is cured in Outlook 2002.
Regards, Paul -----Original Message----- From: Durkee, Peter [mailto:[EMAIL PROTECTED] Sent: 25 March 2003 22:36 To: Exchange Discussions Subject: RE: Outlook, very slow opening new messages We see this problem every once in a while in Outlook 2K, and in our case it's nearly always caused by a bloated outcmd.dat file. This file holds toolbar and menubar customizations and is usually no more than 10k in size. Sometimes though it balloons to as much as a 1 MB in size and does awful things to Outlook's message opening speed. Search for it and rename or delete it if it's really big. It'll be recreated by Outlook. -Peter -----Original Message----- From: Hiatt, Jack (MARC) [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2003 16:49 To: Exchange Discussions Subject: Outlook, very slow opening new messages We are running Exchange 5.5 on NT4.0 with a mix of Outlook 97 & Outlook 2000 clients, recently several of the client machines are experiencing very slow opening of new messages in the inbox. Once a message has been read it opens rapidly. Opening the mailbox from another user also results in slow opening of messages. Anyone have any ideas or hints on this one? Jack Hiatt Munich American Reassurance Co Atlanta Ga. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] ______________________________________________ This message is private or privileged. If you are not the person for whom this message is intended, please delete it and notify me immediately, and please do not copy or send this message to anyone else. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] ---------------------------------------------------------------------- If you have received this e-mail in error or wish to read our e-mail disclaimer statement and monitoring policy, please refer to http://www.drkw.com/disc/email/ or contact the sender. ---------------------------------------------------------------------- _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]

