I have a question to run by the list that I have been unsuccessful in finding any
definitive answers to anywhere else. About a month ago, we started having problems
with our Exchange 2000 server. It is Ex2K SP3 running on Win2K SP3. At intervals
between a couple days and a week, we notice that a number of System Services shut down
unexpectedly. Upon looking at the event logs we see the following sequence of events.
Event Id: 7031 The IIS Admin Service service terminated unexpectedly...
Event Id: 7031 The Microsoft Exchange IMAP4 service terminated
unexpectedly...
Event Id: 7031 The Network News Transport (NNTP) service terminated
unexpectedly...
Event Id: 7031 The Microsoft Exchange POP3 terminated unexpectedly...
Event Id: 7031 The Microsoft Exchange Routing Engine service terminated
unexpectedly...
Event Id: 7031 The Simple Mail Transport Protocol (SMTP) service terminated
unexpectedly...
Event Id: 7031 The World Wide Web Publishing service terminated unexpectedly...
On 2 occasions, this sequence was followed by the server rebooting on its own and
generating an event ID 6008 "the previous shutdown...was unexpected."
I searched the MSKB and the only thing I could find that seemed to relate was a
reference to lingering issues from the CodeRed virus. I used Trend Micro's system
cleanup application and confirmed that there were no indications of infection on the
server.
I am hoping there are others out there that may have seen something like this that can
offer some suggestions short of reinstalling the entire system. Please help.
Thanks in advance...
Ray Beckwith
Network Administrator
California Credit Union League
Information Technology
[EMAIL PROTECTED]
www.ccul.org
Thought for the day:
An expert is a person who has made all the mistakes which can be made in a very narrow
field.
--Niels Bohr
An expert is someone who knows some of the worst mistakes that can be made in his
subject, and how to avoid them.
--Werner Karl Heisenberg
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