What address is being stamped by the RUS (Recipient Update Service) for the users 
experiencing the problem?(i.e. what is their primary SMTP address?)


-----Original Message-----
From: Chris Scharff [mailto:[EMAIL PROTECTED]
Sent: Saturday, June 07, 2003 9:19 PM
To: Exchange Discussions
Subject: RE: Reply to bringing up wrong domain name.


Check the SMTP protocol logs at the exit point to your domain... Verify
the data is correct when it leaves your environment. If you can do this,
then start looking to them for issues...

-----Original Message-----
From: Woodruff, Michael [mailto:[EMAIL PROTECTED]
Posted At: Thursday, June 05, 2003 10:16 AM
Posted To: swynk
Conversation: Reply to bringing up wrong domain name.
Subject: Reply to bringing up wrong domain name.


We have one of our companies complaining that one of their clients are
having trouble replying to their email.  The client is saying when they
hit reply to an email they received from us, it changes the domain name
of their email address to one that is not one of their SMTP addresses.
Lets say their email address is [EMAIL PROTECTED]  When the client replies
it automatically brings up [EMAIL PROTECTED]  Now, works.com would be our
main domain name, but our users who are sending does not have this
domain as an SMTP address.  The client says they don't have any contacts
to pull this address from?  We are running E2k SP3.  Any ideas other
than the contacts?  Thanks.

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