I don't think you understand what "by design" means in this context. What Microsoft is really telling you is:
"Yes, we realize this is a problem, and although this is still "supported" software, we are not going to invest the effort to fix it." -----Original Message----- From: John Strongosky [mailto:[EMAIL PROTECTED] Sent: Friday, June 13, 2003 3:08 PM To: Exchange Discussions Subject: RE: How do You guys/gals handle this: OWA Hanging. Robert, thanks for the input, we are in the 1st phase of our 2k migration project. Its just seems somehow bizarre that Microsoft designed it this way. I guess I didn't make myself understood when I asked this question. So, thru a notification email or some other means of notifying your users they know that if one of you exchange servers went down that all of the remote users were in effect blocked from using email till the server came back up. john -----Original Message----- From: Robert Moir [mailto:[EMAIL PROTECTED] Sent: Friday, June 13, 2003 12:50 PM To: Exchange Discussions Subject: RE: How do You guys/gals handle this: OWA Hanging. Well I work at an educational institution myself which may be bigger or smaller than yours, I don't know and I don't think it matters. We dealt with the problem by upgrading to Exchange 2000. Exchange 5.5 is what, six years old now, and hasn't seen a lot of new development work since Exchange 2000 (itself 3 years old) was released. -----Original Message----- From: John Strongosky [mailto:[EMAIL PROTECTED] Sent: Fri 13/06/2003 17:58 To: Exchange Discussions Cc: Subject: RE: How do You guys/gals handle this: OWA Hanging. I agree with Ed myself, and it happens that way here as we are a educational institution and students come first. But its the idea that this has affected all of the campus's not just one group and I know I'm going to hear about it Monday....( its the summer and allot of Professor's are on break). So I just tell them to suck it up and live with it, that this is the way it was designed. And they are going to ask me well how do other institution's bigger than our self handle this and I say they just suck it up...ya right... john -----Original Message----- From: Erik Sojka [mailto:[EMAIL PROTECTED] Sent: Friday, June 13, 2003 9:41 AM To: Exchange Discussions Subject: RE: How do You guys/gals handle this: OWA Hanging. I don't want to speak for Ed but I understand him to say that normally, servers shouldn't be disappearing during the times when user access them. If you must do maintenance on them such that the machines must be shut down, you should do so during off hours or during a negotiated maintenance period during which the users understand that services won't be available. > > -----Original Message----- > From: John Strongosky [mailto:[EMAIL PROTECTED] > Sent: Friday, June 13, 2003 12:37 PM > To: Exchange Discussions > > I didn't say routinely, and I don't, but we've had to so they > can upgrade > the power at one of the campus's. So what your telling me > that is at PacBell > (where I'm assuming you work)when one of the exchange servers > go offline for > what ever reason then users who are using owa just have to > wait till it > comes backup. > > john > > -----Original Message----- > From: Ed Crowley [mailto:[EMAIL PROTECTED] > Sent: Friday, June 13, 2003 9:31 AM > To: Exchange Discussions > Subject: RE: How do You guys/gals handle this: OWA Hanging. > > > I just gave you two. Frankly, you shouldn't be taking > Exchange servers > offline routinely. > > Ed Crowley MCSE+Internet MVP > Freelance E-Mail Philosopher > Protecting the world from PSTs and Bricked Backups!T > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of John > Strongosky > Sent: Friday, June 13, 2003 9:25 AM > To: Exchange Discussions > Subject: RE: How do You guys/gals handle this: OWA Hanging. > > > Thanks for the reply Ed, so this is how you handle the > situation. There has > to be a work around...or am I being to hopeful.. Does anybody > know why this > is by "design"? It does not make sense to me. > > john > > > -----Original Message----- > From: Ed Crowley [mailto:[EMAIL PROTECTED] > Sent: Friday, June 13, 2003 8:58 AM > To: Exchange Discussions > Subject: RE: How do You guys/gals handle this: OWA Hanging. > > > You could (1) not take servers offline, and/or (2) upgrade to > Exchange 2000 > or 2003. > > Ed Crowley MCSE+Internet MVP > Freelance E-Mail Philosopher > Protecting the world from PSTs and Bricked Backups!T > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of John > Strongosky > Sent: Friday, June 13, 2003 7:43 AM > To: Exchange Discussions > Subject: How do You guys/gals handle this: OWA Hanging. > > > We have 9 exchange 5.5 sp4 nt4 6a servers and 1 exchange > server 5.5 sp4 nt > 6a running owa and every time we have to take one server > offline owa hangs > for us. How are you all handling this? Below is the technet > article that I > found that says this is by design. I don't believe it... > > john > San Diego Community College Email Administrator > > PSS ID Number: 263890 > Article Last Modified on 10/22/2002 > > The information in this article applies to: > > * Microsoft Outlook Web Access 5.5 > * Microsoft Exchange Server 5.5 > > This article was previously published under Q263890 > SYMPTOMS > If multiple Exchange Server computers service Outlook Web > Access (OWA) and > one of those servers becomes inaccessible, OWA stops > responding (or "hangs") > for the users that are trying to log on to the inaccessible > server and also > the users that are trying to log on to the other servers > until the attempt > to log on to the inaccessible server times out. > > RESOLUTION > This behavior is by design. > > MORE INFORMATION > OWA also stops responding when the Microsoft Windows NT domain is > synchronized. During this replication process no OWA users are > authenticated, which causes OWA to stop responding. > Keywords: kbprb KB263890 > Technology: kbExchange550 kbExchangeSearch kbOutlookSearch kbOWA550 > kbZNotKeyword2 > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t > ext_mode=&lang > =english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t > ext_mode=&lang > =english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t > ext_mode=&lang > =english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t > ext_mode=&lang > =english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t > ext_mode=&lang=english > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] .+--xm ,)cr(ື \檆y' iǡ )͙l+-rᡉrW{jx࠵m^zx%ࠊS &ޙ^jǞZᮞ 2͞G(L\x鸬fyb֝) ) _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] hاPi0"(q_jmg"{^zmٝZIb( \ez{^\zױj zV+!Nrzf%y{!jx 0y a1r֝)Zvh &
