thanks

this place does have some dup SMTP addresses in the AD, but not anywhere
near the PF or the external contact objects...
and all the addresses are correct

-----Original Message-----
From: Couch, Nate [mailto:[EMAIL PROTECTED]
Sent: Thursday, June 19, 2003 9:57 AM
To: Exchange Discussions
Subject: RE: routing issue in a mixed environment


Check for duplicate smtp addresses.  I have seen this in our mixed
environment.  I have to occassionally search for duplicates and modify the
offending mailbox/pf.  Also check that you have the correct email address
for the pf.  I have caught more than one typo causing this error.

Nate

> ----------
> From:         Fyodorov, Andrey
> Reply To:     [EMAIL PROTECTED]
> Sent:         Thursday, June 19, 2003 8:47 AM
> To:   [EMAIL PROTECTED]
> Subject:      routing issue in a mixed environment
> 
> Hi all. Just an interesting observation I'd like to share (I have already
> found a way to fix the problem)
> 
> We have a mixed 5.5/2000 environment and are in the process of migrating.
> 
> All the public folders have been migrated and now reside on a 2000 public
> folder server
> 
> Some users are still on 5.5
> 
> The IMC connectors are still on 5.5 servers (I didn't do it :) it was like
> this before I started here and there is a change management process to put
> a
> 2000 SMTP connector in place soon). The 5.5 IMC connectors are in a
> separate
> 5.5 site from the site that contains the mix of 5.5 and 2000 servers, and
> there is a site connector between sites.
> 
> There is a public folder that is set up to forward a copy of all mail to a
> custom recipient (set up in the Exchange General/Delivery properties of
> the
> PF, NOT a rule)
> 
> Here is what I was observing:
> 
> When a 5.5 user sends mail to this public folder he gets back an NDR. It
> looks like the NDR comes from one of the 2000 servers. Sometimes the NDR
> says "5.7.1 Unable to relay to [external SMTP address]", sometimes it just
> says "Unable to deliver the message due to a recipient problem".
> 
> Since the public folder only has a replica on a 2000 server, the message
> is
> first routed from the user's 5.5 home server to the 5.5 bridgehead server,
> then via the site connector to the mixed site where it eventually enters
> the
> 2000 world. There it gets split and a 2000 server tries to forward a copy
> to
> the external SMTP address. In order to do that, Exchange 2000 needs to
> submit the message to the MTA and shove it back to the Exchange 5.5 world
> (because the IMCs are only on Exchange 5.5).
> That's where Exchange 2000 freaks out and sometimes thinks that this is a
> relay situation or "recipient problem".
> 
> P.S. the fix was to make a replica of that public folder on one of the
> Exchange 5.5 servers.
> 
> 
> 
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