Does she have read only permissions to the items she cannot open? Are
you Running Norton Corp Edition pre-v8.x?

Try this one out if so..

http://service1.symantec.com/SUPPORT/ent-security.nsf/3d2a1f71c5a0033485
25680f006426be/a6b13da3189e3c5888256b88007bb053?OpenDocument=3D20


-----Original Message-----
From: Fyodorov, Andrey [mailto:[EMAIL PROTECTED]
Sent: Friday, June 20, 2003 7:42 AM
To: Exchange Discussions

One of our Exchange 2000 SP3 uses can't open some items in a public
folder.
When she double-clicks on the message, she gets "Access Denied" error
pop-up. Yet she can open other items in that same public folder.

When I give myself rights to her mailbox and create a profile on my
machine to access her mailbox, I don't encounter any problems like that.

We even logged on with her Windows account on a PC here and configured
her Outlook profile and still could not reproduce the bad behavior.

It efinitely seems to be something wrong on her PC, but what could it
be?
(we already did /cleanviews on her PC - didn't help)

Thanks for any ideas in advance!


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