Does the user have a PocketPC or Palm by chance? 

-----Original Message-----
From: Michael Wade [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 24, 2003 10:48 AM
To: Exchange Discussions
Subject: Closing Outlook doesn't kill process

I've got a client using a laptop that was upgraded to Win2K from WinME.
They are using Outlook2002 and also have Office 2000 Premium installed. They
are also connected to an Exchange 2000 SBS with offline folders enabled for
their mailbox and calendar.  When starting the system up and starting
Outlook everything is fine.  However if you quit Outlook and try and start
it later the hourglass will run for a moment and then nothing will happen.
I have discovered that after quitting Outlook the outlook.exe process stays
listed in task manager's process list, and that killing this process will
allow the subsequent instances of Outlook to run.  I have already attempted
a repair but this had no effect.  I was hoping for some input from you guys
and gals before I start uninstalling everything on their machine. 

Thanks in advance, 

Michael Wade
ICQ: 4927289


Michael Wade
ICQ: 4927289
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