Does he have ActiveSync installed? I've had this problem before but I never had offline folders enabled, the only thing that solved it was a complete reinstall of the system
-Chris -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Slinger, Gary Sent: Wednesday, June 25, 2003 7:04 AM To: Exchange Discussions Subject: RE: Closing Outlook doesn't kill process - no pocket pc and will go back and apply service packs. "If the machine isn't a laptop, there's no real reason for Offline Folders anyway" Disagree. All of my "power" users where I am now, and every "other customer" job I've worked on, has OST's setup for desktops. Allows a server to be pulled with less impact on them (it does happen from time to time...). Hell, I have one guy that's still running Exchange 5.0, with circular logging enabled - full OST's on five clients, and a static backup of the server. He doesn't take daily backups, and is fully aware that if there's a problem, to copy the OST's to PST's, etc. He's never lost a single piece of data. -----Original Message----- From: Joe Pochedley [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 25, 2003 09:09 To: Exchange Discussions You said that the user has offline folders enabled? Has synchronization finished properly? The OST file may have become corrupt which is causing background synch to hang the Outlook process. Does disabling offline folders fix the problem? If the machine isn't a laptop, there's no real reason for Offline Folders anyway (at least not until OL2k3's "cached Exchange" or "Local Store" mode).... Joe Pochedley If you have time to do it twice, you had time to do it right in the first place. -----Original Message----- From: Michael Wade [mailto:[EMAIL PROTECTED] Sent: Tuesday, June 24, 2003 5:23 PM To: Exchange Discussions Subject: RE: Closing Outlook doesn't kill process - no pocket pc and will go back and apply service packs. I know the whole setup is a nightmare. If I had my way I would slick the thing and start it from scratch. I just have my hands full with this job as it is... I will get back in touch with you guys after I look at it in a day or two. -----Original Message----- From: Andy David [mailto:[EMAIL PROTECTED] Sent: Tuesday, June 24, 2003 2:37 PM To: Exchange Discussions Subject: Re: Closing Outlook doesn't kill process I didn't know you could upgrade from Me to W2k. Anyhoo, Office 2000 with Outlook 2002 sounds like a bad mix to me. Have you applied all the latest office service packs? ----- Original Message ----- From: "Michael Wade" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Tuesday, June 24, 2003 1:48 PM Subject: Closing Outlook doesn't kill process I've got a client using a laptop that was upgraded to Win2K from WinME. They are using Outlook2002 and also have Office 2000 Premium installed. They are also connected to an Exchange 2000 SBS with offline folders enabled for their mailbox and calendar. When starting the system up and starting Outlook everything is fine. However if you quit Outlook and try and start it later the hourglass will run for a moment and then nothing will happen. I have discovered that after quitting Outlook the outlook.exe process stays listed in task manager's process list, and that killing this process will allow the subsequent instances of Outlook to run. I have already attempted a repair but this had no effect. I was hoping for some input from you guys and gals before I start uninstalling everything on their machine. Thanks in advance, Michael Wade ICQ: 4927289 Michael Wade ICQ: 4927289 _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
