If OOF isn't working at all for this user, it could be that this user's OOF message is corrupt. Try the following:
The OOF message is a hidden entry in the user's mailbox. The Out of Office Assistant creates a set of two rules in the Inbox subtree. The first contains a Message Class of IPM.Note.Rules.Oof.Template.MicrosoftMessage with a field, PT_String8=MSFT:TDX OOF Rules. The other rule contains a Message Class of IPM.Note.Rules.OoFTemplate.Microsoft. If one or both of these rules are corrupted or unsynchronized with the OOF-enabled indicator, then it's possible that the Out Of Office notification may no longer work. To resolve this, use the Mdbvue32 utility from the Exchange Server 2000 CD-ROM or the Exchange 2000 Server service pack to delete the two entries for Out of Office. Export the user Rules from Outlook (client and server), then use MDB Viewer to manually remove all Rules from the mailbox. To do this: 1. Find mdbvu32.exe in the \support\utils directory on any of the Exchange Server CDs. 2. Run mdbvu32.exe. 3. Click OK to clear the first window that pops up. 4. Make sure that your profile is selected in the Choose Profile window and click OK. 5. Click on the MDB menu option. 6. Click on the OpenMessageStore option. 7. Make sure that "Mailbox- [user's full name]" is selected and click on Open 8. Click on the MDB menu option again. 9. Click Open Root Folder. 10. In the Child Folders box - double click on "Top of Information Store". 11. In the next Child Folders box - double click on "Inbox". 12. Look in the Associated Messages in Fld box. (All of your rules are in this box). 13. Once you find the rule that you want to delete then close the properties for that rule. 14. On the MAPI_FOLDER page make sure that the rule that you want to delete is still highlighted. 15. In the "Operations available (select operation, then push Call Function button)" text box, push the drop down button to reveal the list of functions. 16. Scroll down the list of functions until you see "lpFld -> deleteMessages() (ON SELECTED MSGS)" and then click on it to select it. 17. Next press the Call Function button. This will delete the rule that you selected. 18. Press the Close button to exit the MAPI_FOLDER window. 19. Press Close again to exit the next window. 20. Press close again to exit the last window. 21. Click on the MDB menu option. 22. Click Store Logoff. (Then click OK and OK again). 23. Click Session and then click on Exit. Microsoft KB articles that address this issue are: Q297281 XADM: Out of Office Message Is Not Sent Q255509 OL2000: (CW) How to Use the Out of Office Assistant Q253138 XADM: Mdbvu32.exe to Delete Delegate Rules in a User's Mailbox Neil -----Original Message----- From: Exchange Discussion [mailto:[EMAIL PROTECTED] Posted At: 27 June 2003 10:38 Posted To: Swynk Exchange List Conversation: OOOF Outlook98 and Exchange 2000 Subject: RE: OOOF Outlook98 and Exchange 2000 Isn't allowing Out of Office replies to the Internet a great thing :-) -----Original Message----- From: Exchange Discussion Sent: 27 June 2003 10:30 To: Exchange Discussions Subject: RE: OOOF Outlook98 and Exchange 2000 Only tested Internally, I don't like allowing Out of Office responses to the Internet ;-) Regards David ______________________________________________________ This email and any files transmitted with it are confidential and intended solely for the use of the individual to whom it is addressed. Any view or opinions presented are solely those of the author and do not necessarily represent those of Silversands. If you have received this email in error, please contact our Support Desk immediately on 01202 360360 or email [EMAIL PROTECTED] http://www.silversands.co.uk ____________________________________________________ _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
