sounds like a DNS issue
From: "William E. Grever" <[EMAIL PROTECTED]> Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Subject: Outlook Connectivity Date: Thu, 17 Jul 2003 12:13:50 -0400
I have one user with a laptop configured to connect to my Exchange 5.5 sp3 server. All was working well until this user had a Comcast tech. set up her laptop to connect with her new cable modem. Now Outlook does not appear to see the LAN connection back at the office. As soon as I try to connect to the Exchange server, I get a prompt to retry, work offline or cancel. If I hit retry, the message pops back up as fast as the screen can redraw. Internet Explorer works fine. I can successfully ping my exchange server from a command prompt using only the server name. I can not find any software or utilities installed by Comcast. The laptop had Office 2000. I upgraded to Office XP SP2, this has not helped. AOL is installed on this laptop, and there is a LAN connection with a WAN network driver from AOL. I have this disabled. The only other LAN connection is the one I have setup and IE is using this one without any problems. Any suggestions as to how to get outlook to see the network would be much appreciated.
Will Grever
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