Remember the utility attorneys in the movie "Erin Brokovich"?  I used to
work for that company.  Enough said.

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Wendel, Jesse
Sent: Friday, July 18, 2003 9:36 AM
To: Exchange Discussions
Subject: RE: Back up Exchange WITHOUT backing up voice mail from Cisco
Unified Messaging


Roger and others,

We're the largest utility in the Pacific Northwest.  We have a high legal
profile.

Per our attorneys, we are not to back up voice messages longer than needed
for disaster recovery.

If I put them in a second store, I can back that store up just enough (say,
1-2 weeks) for disaster recovery, but not long term, like the years we are
required by FERC to keep tapes of our email.

What we want to avoid is having to go through or hand over voice mail during
legal discovery process.  Which we'd have to do if they were backed up as
part of the regular email store.  But if they're off in their own store, we
just don't back up that store (or keep tapes for very long), and there isn't
a problem.

The problem with doing this, as I said below - is that Cisco's UM doesn't
support secondary authentication, so I do what I'd originally planned, which
is, make a secondary mailbox for voice and just have people attach to it; it
has to be the primary account people are logged in as, or we lose some UM
functionality.

And I really don't want to write some kludged up event sink based on message
class to check if its a voice mail or not, and if not, to rewrite the From
line and move the sent message over to the non-voice mail Exchange mailbox.

So I'm hoping someone has another idea.  Because I'm stuck.

Jesse Wendel
Sr. Technical Systems Analyst
Primary Messaging/DNS Administrator
www.pse.com




-----Original Message-----
From: Roger Seielstad [mailto:[EMAIL PROTECTED]
Sent: Friday, July 18, 2003 5:12 AM
To: Exchange Discussions
Subject: RE: Back up Exchange WITHOUT backing up voice mail from Cisco Uni
fied Messaging


Yeah. Back it up as part of the store. What's the big deal? Its going to be
backed up anyway, and going to take the same amount of time and space. Why
are you making it needlessly complex?

--------------------------------------------------------------
Roger D. Seielstad - MTS MCSE MS-MVP
Sr. Systems Administrator
Inovis Inc.


> -----Original Message-----
> From: Wendel, Jesse [mailto:[EMAIL PROTECTED]
> Sent: Thursday, July 17, 2003 5:25 PM
> To: Exchange Discussions
> Subject: Back up Exchange WITHOUT backing up voice mail from 
> Cisco Unified Messaging
> 
> 
> I'm trying to figure out how to back up Exchange Servers
> WITHOUT backing up voice mails placed into Exchange by 
> Cisco's Unified Messaging (UM).
> 
> I had thought of routing messaging from the UM to a separate
> store - creating a secondary mailbox for each user - say, 
> John User (juser) and John User - Voice (juser-v) - and grant 
> permissions to juser to access juser-v.  Unfortunately, UM is 
> junk software and doesn't support secondary authentication.  
> It requires one to be logged in with the juser-v account.
> 
> And if I log everyone in as juser-v and let their secondary
> be juser, then every time they send mail, it isn't in the 
> proper sent items mail box, and it isn't coming from the 
> appropriate address.  And obviously people aren't going to 
> use the FROM box and manually move items from the one Sent 
> Items folder to the other.
> 
> I'm now reduced to speculating about writing code using the
> event sink, based on the class used by UM, to set where mail 
> goes, and who it is from, but grrr, what a kludge.
> 
> So I don't know what to do.
> 
> Any ideas?
> 
> Jesse Wendel
> Sr. Technical Systems Analyst
> Primary Messaging/DNS Administrator
> www.pse.com
> 
> 
> 
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