Steven, thanks but we are on SP4 and according to the article this issue was fixed in SP1. I had double checked this to see if it was possible to delete a special folder (my Inbox), and I received the error "Unable to delete this special folder".
Thanks, Amy -----Original Message----- From: Dickenson, Steven [mailto:[EMAIL PROTECTED] Sent: Friday, July 25, 2003 9:53 AM To: Exchange Discussions Subject: RE: Strange OWA 5.5 issue Are you sure she's not just deleting her Inbox folder? Q215604. Steven --- Steven Dickenson <[EMAIL PROTECTED]> Network Administrator The Key School, Annapolis Maryland -----Original Message----- From: Ed Crowley [mailto:[EMAIL PROTECTED] Sent: Friday, July 25, 2003 11:51 AM To: Exchange Discussions Subject: RE: Strange OWA 5.5 issue If you're on the latest service pack and can reproduce that, I would call Microsoft PSS. Ed Crowley MCSE+Internet MVP Freelance E-Mail Philosopher Protecting the world from PSTs and Bricked Backups!T -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lockmer, Amy Sent: Friday, July 25, 2003 7:48 AM To: Exchange Discussions Subject: Strange OWA 5.5 issue Hello all, I have a bizarre OWA 5.5 SP4 issue regarding hard deletes from the Inbox. A user that uses OWA 5.5 exclusively marks items for deletion from the Inbox, then selects the "Delete Marked Items" button. These items will be moved to her Deleted Items folder. When she does this, though the remaining mail items in the Inbox are hard deleted. They never touch the Deleted Items folder. I am able to login to the mailbox and use Recover Deleted Items to retrieve the mail for her. Normally I would think this was a something the user is doing, but since the problem happens in OWA and the mail never hits Deleted Items, it makes me think something else is happening. Also, this problem has happened to the same user more than once. Is it even possible to hard delete mail items using OWA? The version of IE is 5.0, would that have anything to do with it? I appreciate any feedback on this situation. Thanks, Amy _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
